Professional Services  |  Remote UK  |  Full Time  |  Experienced

Solutions Analyst

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Description

MRI’s Social Housing operation is a significant contributor to the overall revenue of the professional services team and to the success of MRI’s clients’ use of our Social Housing solutions. To ensure the continued and growing pipeline of services work into the team the GPS team needs a role dedicated to, and motivated by, this growth. 

This exciting new role is based within the Solution Optimisation team (MRI’s business unit which services clients who are already live on MRI software). This role involves working closely with Project Managers, Consultants, Account Managers and other internal stakeholders. The role will look to analyse Clients requirements, produce detailed Statement of Works to reflect those requirements, right through to the delivery of Project Management of smaller projects and one off pieces of consultancy. 

 

RESPONSIBILITIES: 

  • To meet and exceed monthly, quarterly and yearly GPS service delivery targets 

  • To qualify opportunities and work closely with the GPS Social Housing Team to facilitate the issue of documents such as Statement of Works 

  • Manage both smaller projects and ad-hoc consultancy from initial set up, planning resources through to month end billing and closure 

  • Successful delivery of multiple concurrent consulting and technology projects and ad-hoc consultancy  

  • Ensuring quality of delivery within budget and customer satisfaction 

  • Identify and manage any risks to ensure delivery is on time 

  • Implement any necessary changes throughout the process 

 

REQUIREMENTS 

  • Excellent organisation skills, to plan the use of resources to meet deadlines and the ability to multi-task whilst maintaining a high level of attention to detail 

  • Strong interpersonal and good communication skills 

  • The ability to monitor and control budgets 

  • The ability to use your initiative and make decisions under pressure 

  • Preferably two+ years’ experience in the industry (social housing) 

  • Very strong commercial awareness and understanding of the social housing industry 

  • Thrive under pressure and be comfortable working towards a services booking target 

 

COMPANY OVERVIEW 

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modelling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, Canada, India, and Ireland with over 1800 team members to support our clients and their unique needs! 

MRI is proud to be an Equal Employment Opportunity employer. 

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