Client Spotlight

Osborne King: Instinctive excellence in property

How Osborne King uses MRI Qube Property Management to stay flexible in a changing marketplace


Osborne King is a leading Northern Irish real estate services company specialising in commercial property consultancy in the UK and Ireland. Focused on delivering tailored property solutions to an increasingly diverse range of clients that includes private investors, property developers, financial institutions and occupiers. The company has developed a strong track record in other specialist areas including public and private sector consultancy and property disposals by public auction.

Two companies, one system

As our longest-standing MRI Qube Property Management (Qube PM) client in Northern Ireland, Osborne King has used our software since the 1980s. In 2015, the company merged with commercial property firm, Ardmore Commercial. This consolidated two of the longest-established, independent businesses in Northern Ireland and was mutually beneficial in achieving greater efficiencies and sharing best practice. Along with Osborne King, Ardmore Commercial was also a Qube PM client, and sharing a common technology platform enabled a smooth transition from two systems to one.

“From the accounting operational side, Qube PM is a very sophisticated piece of software that more than meets our requirements. Quite simply, we couldn’t operate without it.”

Success in a changing marketplace

Since the merger, Osborne King has had a number of successes. As well as winning the Estates Gazette Regional Deals award four years running, Osborne King was ranked sixth in the UK Top Auctioneers for the first half of 2016. In 2015/16, the company also completed a number of significant investment deals on behalf of private and corporate clients, with the largest deal totalling £11.5m.

Group Accountant Ruth Morrison contends that their success wouldn’t be possible without the solution: “From the accounting operational side, Qube PM is a very sophisticated piece of software, without which it would be difficult to operate effectively and efficiently. In a fast-changing market such as property, we need a flexible system that can evolve with us. Not only is the software highly adaptable, but the Qube PM team is always supportive.”

“The Qube PM team gave us a lot of support with the merger. We had a consultant onsite when required over the transition period to give the project undivided attention resulting in a seamless merger of the two system.”

Staying connected

Not only is Osborne King a valued client and partner of MRI Software, but is the driving force behind our Qube PM user groups in Northern Ireland. This annual networking event, hosted at Osborne King’s offices and organised by Associate Director Gail Prentice-Jackson, brings together uses from across the country – and is attended by Qube PM team members who present on new features and functionality within the solution.

To find out more about how MRI’s software solutions can help you, please get in touch today.

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