News, views and industry trends
Digital transformation in FM: moving beyond the buzzword
“Digital transformation” is a term that gets thrown around a lot. But for facilities managers, investing in the right technology is essential to juggle the challenges of ageing infrastructure, hybrid working demands, and the ever-growing pressure to …
AI readiness in facilities management: Are you prepared?
From predictive maintenance schedules that prevent costly downtime to intelligent chatbots that support on-the-ground engineers, AI is already reshaping how FM teams operate. MRI Software’s 2025 Voice of the Facility Manager (VOFM) report highlights …
Why a strong data strategy is essential for modern FM
Facilities teams generate huge volumes of data every day, tracking everything from asset performance and maintenance schedules to space usage and energy consumption. But without a clear data strategy, this information risks becoming more of a burden …
How to drive efficiencies across the retail estate in 2024 and beyond
The retail landscape is a challenging environment globally, marked by the rising of costs for goods, inflation, energy, and labour. It’s vital, now more than ever, for retailers to base their decisions on data, and to take proactive measures rather t…
What are hard services in facilities management?
In this post, we explore the pivotal role of hard services in facilities management, a key component in maintaining the infrastructure and operational integrity of properties. Understanding what hard services in facilities management are, from heatin…
What are soft services in facilities management?
In this article we explore what soft services in facilities management entail, focusing on the aspects that enhance the day-to-day experience within a building. Soft services include such things as cleaning, security and landscaping, all of which pla…
7 top trends for facilities management in 2023
Explore the key trends and topics that FM teams across the globe should be focusing on in 2023, from the continued adoption of hybrid working, through to a greater adoption of the IoT and AI. Every year the boundaries of the facilities management ind…
7 essential features for your stock control solution
“A place for everything and everything in its place.” This saying is at the heart of what stock control solutions should achieve, ensuring that the stock an organisation carries is always there when it is required. But, for companies carrying a signi…