We are here to constantly support our Partners, enabling them to fully utilize every aspect of our partnership. Marketing tools, Support Services, Sale Enablement, Certification details and Training information are available for each Partner to explore below.
Topics covered to enable your organization to understand and gain knowledge of products, tools, troubleshooting, and best practices, to successfully implement clients and compliment your product suite.
Visit the MRI Partner Education site to view available eLearnings, live virtual trainings, recorded courses, product documentation, and certification exams if applicable.
In this section, you can find presentations from past events and MRI information that will equip you with the information you need as you have conversations with clients or prospects.
Our Product Partner Certification Program enhances our product partner’s knowledge of the integration process, acquaints them with the MRI Software product, and enables a strong foundation for a successful product integration.
Our Service Partner Certification Program is designed to validate and demonstrate an individual’s proficiency in MRI’s solutions and technology, and provide an abundance of education opportunities and know-how to successfully implement, consult, and train our clients.
Visit the Partner Support page to get help articles on a variety of topics including Onboarding & Setup, Payment Integration Setup, Design and Troubleshooting, Engaging Support.
The scheduled maintenance window for the Partner Connect environment is a weekly planned outage when the latest updates are applied.
The regular maintenance window for the Partner Connect environment occurs every Wednesday and Friday from 10:00 AM until 12:00 PM EST/EDT (2:00 PM until 4:00 PM GMT).
Have questions about enhancing your existing, functional integration with MRI? Email Partner.Engineering@mrisoftware.com!
Know what APIs you need applied? Open a support case in myMRI!
Are you having issues with the integration? Submit a support ticket in myMRI!