News, views and industry trends
How to drive efficiencies across the retail estate in 2024 and beyond
The retail landscape is a challenging environment globally, marked by the rising of costs for goods, inflation, energy, and labour. It’s vital, now more than ever, for retailers to base their decisions on data, and to take proactive measures rather t…
What are hard services in facilities management?
In this post, we explore the pivotal role of hard services in facilities management, a key component in maintaining the infrastructure and operational integrity of properties. Understanding what hard services in facilities management are, from heatin…
What are soft services in facilities management?
In this article we explore what soft services in facilities management entail, focusing on the aspects that enhance the day-to-day experience within a building. Soft services include such things as cleaning, security and landscaping, all of which pla…
5 questions FM service providers must ask before investing in a CAFM system
In the fast-paced world of facilities management, staying ahead of the curve is essential for service providers to maintain a competitive edge. With the rise of technology and automation, investing in a Computer-Aided Facility Management (CAFM) syste…
Maintenance management strategies: The 4 main types & when to use them
There are 4 key types of maintenance management strategies including run-to-failure maintenance, preventive maintenance, predictive maintenance, and reliability-centered maintenance. These maintenance management strategies can be used together, or in…
What is Space Management?
Have you ever wondered about what office space management is, how it works, and what it involves? There’s a lot to think about when it comes to considering what space management involves – and our friendly experts are on hand to help you find out mor…
What is Planned Preventative Maintenance (PPM)?
Solving problems. That’s a large part of what managing a property is all about. But what if you could solve problems before they turn into larger issues? Sounds like a dream. But it can be a reality. Let’s talk about planned preventative maintenance.…
The 11 most important facilities management metrics
Measuring your progress against KPIs is a key part of any management-focused software system. Wouldn’t you agree? After all, it’ll be nearly impossible to make significant gains if you don’t know where you can make improvements. Therefore, achieving …