MRI Software and PropTech Labs Announce Expanded Partnership to Deliver Comprehensive Solutions for Property Managers across Australia and New Zealand

MRI Software, a global leader in real estate software and services, has announced an expanded partnership with PropTech Labs, an industry-leading software company focused on streamlining the property management experience.

“Our expanded partnership with MRI is a pivotal step in delivering comprehensive, intelligent property management solutions for the Australian and New Zealand markets,” said Rafael Niesten, Co-founder at Proptech Labs. “With enhanced integrations across maintenance, inspections, invoicing, AI assistants, and key management, we’re equipping property managers with an efficient technology stack that meets the evolving demands of the industry. Together with MRI, we’re committed to simplifying the property management experience, empowering our clients to achieve new levels of productivity and client satisfaction.”

“We’re thrilled to deepen our partnership with PropTech Labs to further deliver our best-in-class offering for Property Managers across Australia and New Zealand,” said Sarah Bell, Executive Director of Strategic Partnerships at MRI Software APAC. “This initiative underscores our commitment to offering property managers in Australia and New Zealand access to industry-leading solutions that help them operate with greater efficiency, precision, and confidence. This is particularly important in the current environment where businesses are focusing on supporting their teams, providing great service to their clients, and increasing profitability.”

For MRI clients in Australia, the integration will extend the market-leading capabilities of MRI Property Tree, and in New Zealand, MRI Palace clients will benefit from improved integration across critical workflows. Currently Proptech Labs and MRI Software share circa 2000 clients, this collaboration gives MRI clients even more access to additional time-saving tools that drive automation and help property teams better serve their tenants.

The extended integration will enhance MRI Property Tree and MRI Palace with a focus on key functions such as maintenance, inspections, invoicing, key management, and AI-driven automation.

Optimised Maintenance Management: Streamlined processes for logging, tracking, and resolving maintenance requests, improving turnaround times and communication with tenants and contractors.

Advanced Inspections: Automated and configurable inspection tools to ensure compliance and accurate reporting, reducing the burden on property managers.

Integrated Invoicing: Robust financial workflows that connect directly with maintenance and management functions, simplifying invoicing and reconciliation.

Enhanced Key Management: A smarter way to track, manage, and audit keys, ensuring security and operational efficiency.

AI-Driven Automation: Enhanced automation to drive more efficient and effective interactions with clients.

PropTech Labs’ expertise and ongoing commitment to innovation complement MRI Software’s mission to provide a connected and flexible property management ecosystem to the region. With these enhanced capabilities, MRI continues to redefine industry standards meet and exceed growing demands in both markets.

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