News, views and industry trends
How great customer experience drives real estate value
Customer experience (CX) in real estate is no longer a “nice to have”, it is a core driver of property value, brand trust, long term client loyalty, and market competitiveness. As expectations rise, agencies, property managers, owners, and developers…
How AI automation transforms residential real estate agencies
Residential real estate agencies are navigating rising client expectations, increasing competition, and the need for operational efficiency. AI automation is emerging as a strategic advantage, helping agencies streamline workflows, strengthen decisio…
How data analytics improves property management
Property management has become increasingly complex, especially as portfolios grow and tenant expectations rise. Today’s leading property managers rely on data analytics to make informed decisions, optimise operations, and stay ahead of market change…
How to nurture real estate leads at scale
Real estate lead nurturing has become one of the most critical components of a successful property sales and property management strategy. With buyers and tenants expecting quick responses, personalised service, and consistent communication, agencies…
How to choose the right healthcare property management software
Managing healthcare facilities is a complex task that goes beyond traditional property management. From compliance with strict regulations to ensuring patient safety and operational efficiency, healthcare organisations need software tailored to their…
How can local governments increase revenue through property management?
Local governments face increasing pressure to deliver high-quality services while maintaining financial stability. One of the most effective ways to achieve this is through strategic property management. By optimising property-related processes, coun…
Standing out in real estate: Why AI isn’t the real threat
The real estate industry has spent the last few years in an almost obsessive conversation about artificial intelligence. Every conference agenda, podcast, and LinkedIn thread seems to revolve around the same questions: Will AI replace agents? Will AI…
How to improve sustainability in property management
Sustainability in property management has become a central concern for landlords, property managers and investors. Beyond environmental responsibility, sustainable property management is increasingly tied to financial performance, regulatory complian…