Callmax Music on hold

Customize the caller experience with Music on Hold

With MRI Software’s Callmax Music On Hold, never miss an opportunity to market your community. With Music On Hold, you can share valuable information about your community with callers while placed on hold by community staff. Providing a pleasant listening experience to keep your callers happy, informed and on the line, Music On Hold decreases lost calls and builds relationships with prospective and current residents.



MRI Software’s Callmax Music On Hold can be implemented on multiple phone systems including analog, digital and VoIP.

Customized messages

Choose from a variety of music, voice talent and other on-hold options.

Caller reassurance

Use targeted messages to market your community and guarantee that staff will be back on the line shortly.

Callmax Music on hold


  • Increase lead opportunities with targeted on-hold messaging keeping the caller engaged.

  • Decrease hang-up calls from both residents and prospects by reassuring them staff will be back on the line shortly.

  • Enhance community branding with personalized, consistent messaging.

  • Build prospect confidence in responsiveness of office staff.

  • Compatible with multiple phone systems including analog, digital, and VoIP.


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