Workspeed Service Request is a web-based communication hub for property managers, tenants, engineers, and vendors to submit and complete on-demand requests. End-to-end tracking, comprehensive workflows, and inactivity alerts ensure effective, transparent request fulfillment as well as prevent billable requests from slipping through the cracks. Additionally, the free mobile application allows tenants to submit requests and your property staff to create, dispatch, accept, and complete requests on their mobile devices. Flexible workflows allow for powerful request routing to account for all business scenarios, from property managers to engineers and vendors.
Features
Electronic request submission
Service requests can be initiated via web portal, email, or mobile device. Requests can also be submitted on behalf of the requester in call center mode.
Accounting system integration
Seamlessly transfer billable items into accounting systems to eliminate re-keying errors.
Mobile capabilities
Create, dispatch, accept, and complete requests via mobile devices.
A powerful tool to automate your service requests and work orders
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