Initial Saudi Group Transforms FM Operations with MRI Evolution

At the intersection of innovation and digital transformation, Initial Saudi Group has signed a strategic agreement with MRI Software to redefine facilities management across the Kingdom of Saudi Arabia. This bold step forward in FM innovation is powered by MRI’s open and connected CAFM platform, MRI Evolution.

With a major USD $2 million investment and a visionary five-year digital strategy, Initial Saudi Group has selected MRI Evolution as the digital backbone of its FM operations. This initiative will elevate operational performance, standardise service delivery, and support the Kingdom’s transformation under Saudi Arabia’s Vision 2030.

Why Initial Chose MRI Evolution

In their pursuit of a future-ready CAFM solution, Initial Saudi Group prioritised flexibility, integration, and data-driven insight. MRI Evolution stood out for its:

• Open and connected platform for seamless integration with ERP and third-party systems
• Modular architecture to enable scalable growth
• Real-time data dashboards to support smarter, faster decision-making
• Robust functionality to power high-priority operations, including their Security Operations Center

“We’re thrilled to bring this capability into the Kingdom. It’s more than innovation, it’s impact. Our clients will benefit from real-time business intelligence, measurable service improvement, and true cost transparency across their portfolios. We’ve worked hard to find the right partner who not only supports our clients’ evolving needs but is fully aligned with Saudi Arabia’s Vision 2030.”

— Ricardo Pascoal, Chief Operating Officer, Initial Saudi Group

“This agreement with Initial Saudi Group is an exciting step forward as we expand our footprint in the Middle East. At the core of this collaboration is our open and connected technology—built to integrate seamlessly, adapt easily, and drive smarter decisions. It reflects our shared commitment to digital transformation, operational excellence, and delivering measurable outcomes at scale.”

— Robert Stringer, Director, MRI Software

Powering the Future of FM in Saudi Arabia

With MRI Evolution, Initial Saudi Group is unlocking new levels of efficiency, transparency, and service innovation through:

• AI-driven service optimisation
• Full lifecycle asset management
• IoT-enabled engineering monitoring
• Digital twin technology
• Real-time operational insights

This implementation reinforces Initial’s role as a digital leader in FM—committed to quality, innovation, and sustainable growth.

Stay tuned as MRI embarks on this exciting chapter of innovation, collaboration, and excellence. A full case study highlighting the impact of this agreement is coming soon.