The TPN Voice of the Commercial Tenant Report 2026
TPN’s inaugural commercial tenant report reveals what’s shaping occupier decisions
Based on feedback from 950 tenants across retail, office, industrial and mixed-use sectors, TPN Credit Bureau’s 2026 Voice of the Commercial Tenant Report provides a data-led view of the challenges, expectations and opportunities shaping commercial occupancy decisions.
Why this report matters
The report provides occupiers, landlords, investors and managing agents with valuable insight into tenant sentiment, business performance, renewal intentions and technology adoption, helping the market better understand the factors influencing commercial property performance.
Key findings:
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42% of tenants report declining business performance, while 22% cite the economy as the biggest barrier to growth.
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Rental and operating costs account for nearly half of all tenant-reported challenges, alongside infrastructure and service delivery concerns.
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38% of tenants are neutral in their satisfaction, highlighting a significant group that is neither dissatisfied nor strongly loyal.
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27% remain undecided about renewal, while 19% are unlikely to renew.
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Around two-thirds of tenants say technology has positively impacted their business.
What stakeholders can learn
The report explores the factors influencing tenant satisfaction, renewal intentions, business growth, occupancy costs, landlord relationships and technology adoption. It offers a practical benchmark for understanding how commercial tenants are experiencing today’s market.
Download the report to explore the data and gain a deeper understanding of the trends shaping South Africa’s commercial property sector.