News, views and industry trends
IWMS vs CMMS: What’s the difference?
Facilities teams today face growing complexity, juggling multiple sites, hybrid workforces, rising energy costs and increasing sustainability demands. To manage it all, organisations need the right technology. Two of the most common tools are IWMS an…
What is footfall? How to track and use it to drive retail success
In commercial real estate and retail, footfall is one of the most valuable metrics for measuring property performance, tenant success and consumer engagement. Whether you’re managing a shopping centre, a mixed-use development or a single store, under…
What is a building management system (BMS)?
In today’s commercial property landscape, efficiency, safety and sustainability are no longer optional, they are essential. A building management system, commonly referred to as a BMS, provides the technological backbone that allows property managers…
How to increase conversions in retail
In today’s competitive retail landscape, boosting conversions is one of the biggest challenges and also the key to driving consistent sales growth. Learning how to increase conversions in retail starts with understanding customer behaviour, optimisin…
Key commercial property management trends in 2026
The commercial property sector enters 2026 with cautious optimism. After a turbulent first half of the decade, conditions are beginning to stabilise yet the forces reshaping the industry have not slowed. Advances in technology, a sharper focus on sus…
Benefits of energy monitoring software for real estate and facilities
Energy costs are one of the largest and most unpredictable expenses for property owners and facility operators. With increasing pressure to cut emissions, meet ESG standards and deliver comfortable, cost-efficient spaces for occupants, effective ener…
What is criticality analysis? A guide to smarter asset prioritisation
Criticality analysis is a structured method for ranking assets by importance, risk and impact. In property and facilities management, it provides a way to determine which systems matter most to performance and which require the highest level of atten…
What is office wayfinding? A guide to smarter workplace navigation
In the past, workplace navigation was straightforward: desks were fixed, teams sat together and floorplans rarely changed. Today, the landscape looks very different. Hybrid working, unassigned seating and multi-building sites mean that navigating the…