Facilities management trends 2026: What to expect next

Summary: Key trends in FM for 2026

• Facilities management is evolving rapidly, driven by digital transformation, ESG and efficiency demands.
• Mobile-first tools, AI-powered maintenance and smart building integrations are fast becoming industry standards.
• FM teams increasingly rely on real-time updates, data visibility and all-in-one dashboards.
• Compliance, security and sustainability are now fundamental to operational success.
• MRI Software helps organisations stay ahead with scalable, future-ready FM solutions.

Why facilities management is changing faster than ever

Facilities management has always required a careful balance between cost, compliance and operational performance. In 2026, this balance is becoming harder to maintain without digital tools that can keep pace with demand.

FM teams are navigating tighter budgets, greater ESG accountability and increasingly flexible workplaces. The result is growing demand for systems that connect data, people and processes in real time. Today’s FM leaders need agile solutions that enable better decisions and more resilient operations.

Centralised platforms with all-in-one dashboards

Using multiple tools for scheduling, maintenance, compliance and reporting often creates delays and confusion. Centralised FM platforms reduce this complexity by bringing core functions together in one interface.

By consolidating tasks and data into a single dashboard, teams can monitor progress, allocate resources and collaborate more efficiently. This shared visibility improves coordination between internal stakeholders and external contractors, helping to reduce delays and improve service levels.

Mobile access and real-time updates for modern FM teams

Many FM professionals work across multiple locations and need tools that can move with them. Modern platforms are now built for mobile use, allowing engineers, site managers and contractors to stay connected while on the move.

With mobile access, teams can log jobs, track progress, access manuals and update records directly from a device. Real-time syncing helps everyone stay aligned without the need for printed forms or email chains. This mobile-first approach is essential to fast-paced, distributed operations.

Automated planned maintenance and AI predictive tools

Preventive maintenance is a critical part of asset management but it can be time-consuming to manage manually. Automated scheduling reduces admin, while AI-based tools can forecast when servicing will be needed.

These systems use real-time and historical data to predict asset performance and flag potential issues early. This enables FM teams to plan maintenance more effectively, avoid downtime and manage resources with greater efficiency.

Data segregation and deep analytics for better decision-making

FM teams rely on data to track performance and manage compliance. However, different users often require different levels of access. Data segregation allows teams to control visibility based on site, user role or client.

At the same time, analytics dashboards help surface trends in cost, energy consumption and service delivery. With clear insight into what’s working and where improvements are needed, teams can drive better outcomes across the portfolio.

Smart building technology: AI, IoT and footfall analytics

Smart building technologies are becoming mainstream in FM strategies. IoT sensors, AI-powered automation and footfall tracking tools now support everything from air quality monitoring to energy optimisation.

Sensors track occupancy, usage patterns and environmental conditions. This data can trigger automated actions, such as adjusting lighting or HVAC settings. These tools help organisations improve comfort, reduce waste and make better use of space.

Enhanced security, reporting, audits and compliance tracking

Compliance and governance requirements are increasing across every sector. FM teams must be able to demonstrate adherence to standards and policies at any time.

Integrated FM software supports this with automated reporting, clear audit trails and real-time compliance dashboards. From access logs to inspection records, teams can manage documentation in one place and reduce the risk of gaps or delays during audits.

Sustainability and ESG as a core FM priority

Sustainability is now a core operational priority. FM teams are actively involved in reducing energy use, lowering emissions and improving indoor environments for building users.

With growing pressure to demonstrate progress, organisations need tools that can monitor consumption, benchmark performance and track environmental initiatives. ESG features built into FM software support reporting and help align operational activities with corporate sustainability goals.

Scalable, easy-to-use and future-ready FM software

As facilities portfolios grow and diversify, software must adapt to changing needs. Scalable FM platforms allow teams to manage small buildings or complex estates with equal confidence.

Ease of use is equally important. Role-based interfaces and built-in guidance help reduce training time, especially when working with new team members or contractors. Regular updates and cloud deployment also ensure systems can evolve as operational demands increase.

How MRI Software supports facilities management in 2026

MRI Software provides an integrated suite of facilities solutions designed for the evolving needs of FM teams. The platform brings together essential tools for maintenance, asset tracking, compliance and sustainability.

Key capabilities include:

• Real-time dashboards and performance reporting
• Automated maintenance scheduling and mobile access
• ESG tracking and energy management tools
• Smart building integration with IoT and AI
• Scalable architecture for growing portfolios

MRI’s modular approach allows organisations to tailor solutions to current needs while building a roadmap for future growth.

Preparing your organisation for the future of facilities management

The role of FM is becoming more strategic. Teams are taking on broader responsibilities, from compliance and sustainability to workplace experience and cost control.

To stay competitive, organisations need systems that support visibility, mobility and continuous improvement. Investing in modern FM tools helps teams respond faster, work more efficiently and align with long-term goals.

MRI Software helps facilities leaders take the next step with confidence, equipping them with technology that grows alongside their business. To learn more, contact us today on +27 21 686 3145.

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