News, views and industry trends
Why is facilities management important in the hospitality industry?
Key takeaways Facilities management is critical to keeping hospitality operations running smoothly and guests satisfied Preventative maintenance improves efficiency and extends the lifespan of assets Strong FM reduces costs by minimising reactiv…
What is capture rate and how to use it to drive retail performance
In the evolving retail landscape, property owners and asset managers need more than simple visitor counts to understand how their spaces perform. Capture rate provides insight into the relationship between external traffic and actual store engagement…
How to increase footfall in a retail store
Looking for effective ways to drive footfall in your retail store? In today’s competitive retail landscape attracting more customers to your physical location is crucial for boosting sales and building brand loyalty. In this post, we’ll explore data …
Why AI-driven intelligence is becoming essential for modern lease administration
Across industries, organisations managing large lease portfolios are facing growing pressure to strengthen data accuracy, reduce operational risk, and uncover hidden financial opportunities. As portfolios expand and lease structures become more compl…
CAFM vs IWMS: Key differences explained
When researching the right facilities technology for your organisation, two terms you’ll hear frequently are CAFM (Computer‑Aided Facilities Management) and IWMS (Integrated Workplace Management System). Both these technologies support FM teams, but …
Property rental inventory: What it is and why it matters
A property rental inventory is one of the most important documents in residential property management. Despite this, it is often rushed or overlooked entirely. At its core, an inventory for rental property creates a shared understanding between landl…
Facilities management trends 2026: What to expect next
Summary: Key trends in FM for 2026 Facilities management is evolving rapidly, driven by digital transformation, ESG and efficiency demands. Mobile-first tools, AI-powered maintenance and smart building integrations are fast becoming industry standar…
How to choose the right healthcare property management software
Managing healthcare facilities is a complex task that goes beyond traditional property management. From compliance with strict regulations to ensuring patient safety and operational efficiency, healthcare organisations need software tailored to their…