Features

Empower residents

Give your residents the ability to connect with leasing staff, make maintenance requests, pay their bill, and renew their lease through an online self-service portal.

24/7 access

Property management staff and residents have access to the latest statements, account balances and community documents online at any time.

Expedite funds availability

Online payments make life easier for residents, and funds are available more quickly in your account so you can improve cash flow.

Increase resident retention

Your property managers no longer have to work around residents’ schedules to get leases renewed. Instead, the renewal process is handled securely online via DocuSign.

A zero-hassle portal for resident activities, branded for your community

Today, residents do everything online. Offering them a simple online experience is no longer a convenience; it’s a necessity. MRI Resident Connect is a fully branded online portal that makes your residents’ lives easier. With online electronic payment via credit card, debit card, and ACH payment, your residents can take care of business how and when they need to. Residents can also manage their account online, submit and track service requests, and stay in the know about community events — all from their laptop, tablet, or smart phone.

Advantages

  • Increased resident satisfaction effectively increasing lease renewals.

  • Unlimited office hours providing staff and residents access to necessary data.

  • Expedite funds availability with online rent and fee payments.

  • Streamlined document housing ensuring important community documents are easily accessible.

  • Allow residents to pay rent and fees online, view real-time statements, and communicate with leasing staff.

  • Ensure consistent brand look and feel across websites.

View Demo

See how Resident Connect can benefit your multifamily properties.

Our Partners

Resources

Find out more

If you would like to find out more about our Resident Connect software, please get in touch today.