To better support our customers, MRI Software is updating how billing inquiry notifications are sent.
Starting May 13, 2026, automated billing updates will move from ServiceNow to Jira. These emails will now come from finops@mripride.atlassian.net. This change applies only to system-generated notifications—communication with our team remains the same.
Please work with your IT team to ensure this email address is trusted so you continue receiving billing updates. Thank you for your support.