{"id":88237,"date":"2025-07-28T05:32:48","date_gmt":"2025-07-28T09:32:48","guid":{"rendered":"https:\/\/www.mrisoftware.com\/uk\/?p=88237"},"modified":"2026-03-04T06:25:11","modified_gmt":"2026-03-04T10:25:11","slug":"what-is-customer-interaction-management","status":"publish","type":"post","link":"https:\/\/www.mrisoftware.com\/uk\/blog\/what-is-customer-interaction-management\/","title":{"rendered":"Customer interaction management for estate agents: Why it matters"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Estate agents can no longer afford to treat client communication as an afterthought. Buyers, sellers, landlords and tenants all expect prompt, professional and personalised service and they\u2019re not shy about walking away when they don\u2019t get it.<br \/>\nThat\u2019s&hellip;<\/p>\n","protected":false},"author":107,"featured_media":80840,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-88237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/posts\/88237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/users\/107"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/comments?post=88237"}],"version-history":[{"count":1,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/posts\/88237\/revisions"}],"predecessor-version":[{"id":96495,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/posts\/88237\/revisions\/96495"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/media\/80840"}],"wp:attachment":[{"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/media?parent=88237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/categories?post=88237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/uk\/wp-json\/wp\/v2\/tags?post=88237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}