Take better care of
Your Residents
Spend less time on tasks and more time listening to your residents and delivering enhanced experiences to keep your residents happy.
Your Organisation
Maintain compliance and make smarter decisions with data you can trust.
Yourself
Each of our solutions is designed to give you back the precious time you need to rest, recharge, and bring your best self to the job.
Is your system holding you back from delivering better outcomes for the people you serve?
It’s your vision to truly make a difference – but with so many pressures in the social housing sector, and various obligations and regulations to meet, it’s not easy. Knowing what you want to do is one thing, achieving it is another matter.
As you shape your strategy and bring it to life, it’s frustrating when your software is getting in your way.
End the frustration now. Find out how the right system can support and elevate every aspect of your organisation and help you deliver a better end-to-end journey for the people you serve.
Execute your complete technology strategy
Achieve one version of the truth
Maintain compliance efficiently, leverage your data for greater insights, and create a unique journey for your customers and make them happy.
Drive digital transformation
Integrate seamlessly with other systems to save time and resources. Scalable solutions for your needs now and in the future.
Deliver value for money and improve efficiency
Single supplier for all your technology needs. Remove manual tasks with automation of processes to drive efficiency.
UK’s most comprehensive software solution set for the social housing industry
Asset & Repairs
A comprehensive solution set designed to manage compliance and take a strategic data-driven view of your housing stock, and help you to build a complete, end-to-end repairs & maintenance process to achieve greater customer satisfaction, and safer, smarter, greener homes.
Housing & Tenancy Management
Technology that brings together your residents, their homes, your workforce and the wider community. From housing management, CRM and rent arrears solutions to transparent service charges, we support you with a clear 360 view of your residents and properties.
Finance Management
A comprehensive range of options including enterprise, modular and cloud finance systems, along with component accounting and strategic financial modelling. From speeding up year-end processes to longer-term forecasting solutions, we’ve got you covered.
Community & Housing Options
Combining practical support and advice with easy-to-use software, allowing you to meet your legal obligations. This solution set helps local authorities and registered providers of social housing to meet their needs around property listings, advertising homes, homelessness, rough sleepers, and case management. We support you to create thriving, safe and connected communities.
Managed Services
Our team of technology experts, with an in-depth knowledge of the social housing sector, can become an extension to your in-house IT team. We offer a range of managed and hosted services including real-time monitoring, planned maintenance, out of hours cover, daily system checks, upgrades, application support, continuous protection with scalable hosted backup & disaster recovery and more.
Digital First
By creating resident self-service portals, two-way SMS and electronic signatures, MRI can help speed up your digital strategies, to keep pace with resident demands. Digital-first also means take care of any aspect of your organisation’s most important asset – data. We can help you to digitise document management and provide a secure and scalable platform to store the documents
Key Facts
+45
years of experience in the social housing sector
49
of the top 50 housing providers using MRI products
+850
social housing clients in the UK and Ireland
A trusted partner providing end-to-end solutions for a variety of departments
Housing & Frontline
Protect and support those most at risk
Asset & Repairs
Device smarter strategies that sustain buildings and keep you compliant
Finance & Accounting
Make data-driven decisions with confidence
IT & Digital
Future Proof your digital investments
Our Clients
I was happy that everything was prioritised all the way through to the development team. We were listened to, the priorities were understood. Just to have development and product teams there that fully understand everything behind the behaviour of the product, speeded everything up. What’s been encouraging for me even after the go live, we’ve maintained the fortnightly development reviews.
MRI has always fitted what the business needed… when we looked at upgrading the entire MRI system, we did go out to tender and again MRI came up trumps. I’ve seen a lot of self-serve offerings and I would say, hand on heart, the MRI Portal offering is one of the better ones.
Officers are spending less time on admin tasks as they have a device that replicates most of the desktop functions for using out on estates. The ability to use the web-based services out on estates is a particular stand-out for us.
I was happy that everything was prioritised all the way through to the development team. We were listened to, the priorities were understood. Throughout the project, the developers were joining the calls. It was a big benefit because items didn’t get lost in translation. Just to have development and product teams there that fully understand everything behind the behaviour of the product, speeded everything up. And that’s still ongoing. What’s been encouraging for me even after the go live, we’ve maintained the fortnightly development reviews.
First class support from Sachin and Yana at MRI. I had several technical issues within ram which required their support and guidance to resolve. Good response time from them for all of the requests I sent through to them. I can highly recommend them.
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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.
