Elevate customer experience
Develop effortless customer journeys with branded portals to ensure you keep on top of all client communications.
Improve your Net Operating Income (NOI)
Reduce operational costs through automatable processes and drive income through value-add service provisions and powerful income recovery workflows.
Increase compliance
Keep on top of reactive and planned maintenance obligations to ensure that properties are kept safe and compliant.
Futureproof your business
Whether you are an investor, operator or agent, you can utilise features for all asset classes to insure your business against change.
Offering the best resident experience and maintaining a good ROI can be stressful
Build-to-rent properties must offer differentiated experiences and effortless customer journeys to attract good residents, avoid empty units and maximise incomes. Resident expectations keep increasing as the market continues to evolve and investors will always demand a good return on their investment. So how do you build and nurture a successful build-to-rent brand while operating thousands of units with a positive ROI?
Build excellent brands with a platform designed to help you scale
Centralised, standardised shared data
Make decisions, develop insight and build strategy from a single set of data shared by sales and letting, property management and accounts.
Open and connected solutions
Options to deploy an integrated end-to-end suite or individual build-to-rent solutions integrated with your existing systems and 3rd party apps.
Developed and supported in the UK
Benefit from the only UK developed enterprise build-to-rent solution to ensure continuous market compliance and the ability to handle regional nuances.
Easy and intuitive interfaces for every user
Drive adoption and help your team achieve more and build NOI with a platform that’s quick to learn, easy to navigate and a pleasure to use.
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Attract
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Manage
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Serve
Trusted by leading names in the residential sector
We chose MRI’s property and financial management suite as we believe its open and connected approach will provide a robust core upon which to build the Grainger business and our range of digital platforms.
After an extensive review of the proptech available within the market, it became clear to us that MRI Living is by far the best solution for HLM. We are confident it will not only give us an improved integrated management solution as a business, but also allow us to provide a better and more user-friendly service to clients and residents alike.
These solutions from MRI will help us perform daily tasks more efficiently and prepare for future trends.
We have chosen MRI Living as our preferred software solution due to its scalability and flexibility to handle and manage different property classes. We have received amazing feedback from other users and we are confident that it will help us in our drive to expand and offer an amazing customer experience within our growing build to rent portfolio.
With this partnership, we can provide our clients with live portfolio data tracking revenue generation, asset expenditure, current and forecast occupancy rates, plus more all in one central location.
Achieve your goals with a comprehensive but easy to use platform
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Powerful marketing
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Easy leasing
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Differentiated experiences
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Effortless payments
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Speedy turnaround
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Efficient maintenance
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Easy reporting
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Streamlined accounting
Powerful marketing
Powerful marketing
Create clear, engaging websites and integrate with 3rd party platforms such as Rightmove to attract and convert the customers you want. Feed real time data and content to listing sites, ensuring that you attract and convert the best potential customers.
Easy leasing
Easy leasing
Offer easy customer journeys from application to onboarding with software and apps that save time, eliminate duplication and minimise stress.
Differentiated experiences
Differentiated experiences
Brandable applicant and customer portal interfaces with rich content features allow you to differentiate the experience of your offering.
Effortless payments
Effortless payments
Automate accurate and on-time demands, reminders and debt control for rent and add-on services. Give residents access to their own accounts conveniently to view and manage payments online.
Speedy turnaround
Speedy turnaround
Reduce turnaround time and minimise empty units with system automations, alerts and updates to drive efficient end-of-tenancy processes and marketing initiation.
Efficient maintenance
Efficient maintenance
Manage maintenance from end-to-end with automated processes to support fast responses and communication with residents to procurement, contracting, compliance and accounting.
Easy reporting
Easy reporting
Create and publish clear, accurate and timely reports to build investor engagement and confidence.
Streamlined accounting
Streamlined accounting
Save time, meet compliance obligations and maintain close oversight of your accounting and financial position at unit, block, company and organisational levels.
Client stories
An open and connected build-to-rent solution that integrates with other industry platforms
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Marketing
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Referencing
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Utility switching
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Deposits
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Leasing and portals
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Property management
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Purchase to pay
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Payments
Marketing
Marketing
Real-time configurable data feeds between your website and leading property portals ensure that you never miss a potential applicant. Also works with bespoke website feeds as well as the known brands.
Referencing
Referencing
Integrates with a number of leading referencing providers to ensure you choose the best residents.
Utility switching
Utility switching
Deliver added value for tenants at move in move out with offers on utility providers.
Deposits
Deposits
Remove the need to manually register and de-register deposits. Integrates with both TDS Custodial and TDS Insured.
Leasing and portals
Leasing and portals
Plug in to third party leasing and customer portals or integrate with MRI’s Engage portal to customise your tech stack.
Property management
Property management
Enhance your management of internal labour forces and contractors with enterprise FM plugins or integrate with the MRI Evolution facilities management solution.
Purchase to pay
Purchase to pay
Further control spend with leading P2P solutions that integrate directly to MRI’s accounts payable modules.
Payments
Payments
Take direct card payments from residents with ease.
3 steps to increase your capacity to scale
1. Book a demo
Tell us the challenges you want to solve and we'll show you how how our software works.
2. Transform your business
Optimise processes, empower colleagues and delight customers to build out your brand
3. Scale
Extend your trusted brand into new opportunities with confidence.
Plan ahead for the Golden Thread – the critical role of technology for residential property managers
With the current pressures around leasehold, you’ve got the tough job of keeping customers constantly updated. And you need to offer transparency, clarity and empathy at all times. In this ebook, we explore how technology can provide a robust foundation for build-to-rent managers to navigate your safety and compliance requirements.
Key facts
8M
RESIDENTIAL PROPERTIES MANAGED
#1 in the UK
to deliver a BTR solution
1/3
UK APARTMENT APARTMENT ASSOCIATION USE MRI
Transform your business from building operator to brand builder at scale
If you own or operate build-to-rent developments, you’re likely to have an ever-growing list of challenges to overcome. Not the least of which is the need to offer premium customer service levels, a range of amenities and develop a vibrant community of residents.
We’re talking about a fundamental shift in management approach from operating buildings efficiently for optimum returns to building brands around superbly operated buildings to drive long term sustainable income. From the earliest BTR development, we knew that this transformation demanded an equal advance in management tools.
Having developed software in the residential sector for more than 40 years, we understand the support you need. Indeed, it was our experience, the speed of our development and our commitment to open architecture that meant we were the first to deliver a live build-to-rent solution for the UK market.
So, whether you’re looking for an end-to-end system, or to adopt specific applications for different parts of the customer journey, use a supplier that is proven to deliver, one you can trust and one that knows the market.
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