Boost tenant satisfaction

Provide accurate and efficient services that delight stakeholders and build a community

Save time and money

Reduce manual tasks, streamline processes and automate workflows to boost productivity

Increase capacity

Make time to invest in relationships, grow your brand and develop new business

block management software

Residential block management is complex and time consuming

But that doesn’t mean anyone should settle for 2 or 3 star service. Residents, owners and agents expect great service yet many block managers don’t have the right tools to deliver it. Instead, they struggle with software that wastes time, frustrates residents and management boards and exposes managing agents to risk. If you encounter one or more of these challenges it’s time to review your software:

  • incomplete data
  • slow response times
  • manual report generation
  • incorrect service charge invoicing
  • frustrated residents
  • compliance risk
  • impatient RTM committees
  • last century communication systems
  • stressed block managers
  • time wasting repetitive tasks

Our Clients

Key facts

Simplify block management

Easy and intuitive interface

Agency Software

Easy and intuitive interface

Effortless access to data, and automations that monitor and manage key operations and services.

Multi-functional, configurable technology

Estate Agency Software

Multi-functional, configurable technology

Unmatched depth and breadth of functionality that can be configured and integrated with other software and your existing systems.

Time-saving workflows and automations

Agency Software

Time-saving workflows and automations

Improve daily experiences with faster response times, timely communications and clear reporting

Self service custom web portals

Agency Software

Self service custom web portals

On demand account information, service updates, policies and offers for engaging residents. The latest data and reports for RTM boards.

Mobile, cloud-based operations

block management software

Mobile, cloud-based operations

Mobile access to resident, supplier, project and service data to enable easy working from anywhere and on the go.

Award winning support

block management software

Award winning support

Live phone support, self-service resources, and tailored Concierge Support options to ensure your teams’ success

Reduce complexity with all your block management software in one place


Use built in functionality and automations to streamline processes and gain tight control of service charge, client, property and company accounting

Property & lease management

Access estate, block, unit and leaseholder information as well as committee, director and resident data, records and communications in one place, quickly and easily to expedite tasks efficiently.

Facilities management

Manage and monitor any maintenance task – whether planned or reactive, including tenant communication, supplier performance and cost control.

Site Survey App

Create tailored site inspection surveys using our mobile app to maintain up-to-date digital records, support agile working and increase efficiency.


Automate individual email responses and mass email broadcasts plus SMS messages to make leaseholders aware of issues, opportunities and progress.

Self service portal

Allow stakeholders to view information, policies, news and noticeboards in a convenient online portal. Invite residents to log into their account to view demands make payments, report problems and email you.

Health & safety compliance

Gain peace of mind that buildings and facilities are safe and comply with all relevant building safety regulations and ARMA/RICS guidelines with built in information, functionality and checks.


Quickly, accurately and effortlessly produce the reports and accounts that you, your team, leasehold committees and directors want. Sync and share insights using a unique bi-directional Excel link.

Qube PM

Plan ahead for the Golden Thread – the critical role of technology for residential property managers

With the current pressures around leasehold, you’ve got the tough job of keeping customers constantly updated. And you need to offer transparency, clarity and empathy at all times. In this ebook, we explore how technology can provide a robust foundation for block managers to navigate your safety and compliance requirements.

3 steps to simplify block management

1. Schedule a call

Tell us the challenges you want to solve and we'll show you how how our software works.

2. Get a customised solution

Select the solution(s) you need and we'll customise and implement them for you.

3. Be the best

Manage the complexity, deliver great experiences and raise your star rating.

estate agency software

High stakes and complexity make block management a challenging responsibility.

Block managers know, and so do we, that the sanctity of home and the management of common areas in return for a service charge can get complicated and fraught.
That’s why we created a suite of software designed to streamline every bit of the operation from service charge budgeting to reporting and everything in between. 
Our aim was to make the job easier and more efficient – in order to provide a better experience for residents, leaseholders, leaseholder committees and directors as well as you and your team. From the start, we’ve focused on:

  • Robust functionality
  • Intuitive interfaces
  • Self service portals
  • Flexible reporting
  • Great communication
  • Workflows and automations

With MRI Block Management you can deliver everything your stakeholders want and still have time to enjoy building relationships, growing and scaling your business.


Let's Connect


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