Meet your facilities management requirements in one connected real estate technology solution

A successful FM operation is a crucial factor in improving and optimising the performance of your property portfolio. Horizon enables owners, landlords and agents to manage all elements of property and asset maintenance, across planned and reactive maintenance, helpdesk, work orders and asset tracking. A range of apps, fully integrated with the main solution, also allow for remote tasks such as inspections and asset repairs to be completed via mobile devices.

Comprehensive functionality for your FM operations

Planned maintenance

Control processes through scheduled procedures and intuitive workflows to better serve your businesses and meet regulatory requirements.

Reactive maintenance

Assign requests and tasks, both internally and to third-parties, and fully manage the process through a workflow.

Help desk

A centralised system to manage and process reactive work requests from start to finish, including portals and RAG KPIs.

Asset register

Store details of assets and related data, create maintenance plans and monitor the life cycle of individual assets or groups.

Stock management

A full stock register displays availability, minimum stock level ordering, stock issuing and maintenance jobs.

Purchase orders

Generate POs for maintenance tasks and stock purchases, managed in line with associated contract impacts.

Surveys

Record inspections of real estate assets and their conditions for planning purposes, and use to forecast long-term asset replacement.

Contractor management

Issue maintenance jobs to external contractors, and monitor progress and performance against contracted SLAs.

Quote management

Store copies of documentation relating to third-party work, highlighting preferred suppliers and procurement decisions for reporting.

Mobile apps

Manage FM processes and track your assets via mobile devices, with the ability to complete a variety of tasks.

Portals

Deploy web-based portals for tenants to log requests, and for contractors to update work order details and activities.

Property planner

Gain a complete overview of maintenance activity with a central calendar providing information on all work within the portfolio.

Find out more

If you would like to find out more about how our Horizon facilities management software can help you, please get in touch today.