Maintenance and facilities tools developed for the management of corporate real estate

An efficient FM operation is a critical part of a unified and successful CRE strategy, and our integrated technology allows you to manage every aspect directly from one dedicated platform. With Horizon, you can implement both planned and reactive maintenance procedures – as well as functionality to manage and monitor the full life cycle of your assets. Trusted by major organisations across multiple industries, utilise our solutions to ensure you get the best use from your portfolio and ensure your working environment is optimised for your employees while achieving compliance with facility regulations.

Features

Planned maintenance

Control processes through scheduled procedures and intuitive workflows to better serve your businesses and meet regulatory requirements.

Reactive maintenance

Assign requests and tasks, both internally and to third-parties, and fully manage the process through a workflow.

Help desk

A centralised system to manage and process reactive work requests from start to finish, including portals and RAG KPIs.

Asset register

Store details of assets and related data, create maintenance plans and monitor the life cycle of individual assets or groups.

Stock management

A full stock register displays availability, minimum stock level ordering, stock issuing and maintenance jobs.

Purchase orders

Generate POs for maintenance tasks and stock purchases, managed in line with associated contract impacts.

Surveys

Record inspections of real estate assets and their conditions for planning purposes, and use to forecast long-term asset replacement.

Contractor management

Issue maintenance jobs to external contractors, and monitor progress and performance against contracted SLAs.

Quote management

Store copies of documentation relating to third-party work, highlighting preferred suppliers and procurement decisions for reporting.

FM mobile app

Manage work via mobile devices, with capability to capture photographs, complete risk assessments and sign off health and safety instructions – with a full audit trail of activity.

Portals

Deploy portals for employees to log requests, and for contractors to update work order details and activities.

Property planner

Gain a complete overview of maintenance activity with a central calendar providing information on all work within the portfolio.

Find out more

If you would like to find out more about how our CRE Maintenance and Facilities Management software can help you, please get in touch today.