Provide automated answers to leasing inquiries with speech recognition technology and provide inquiry data to management staff.
Pre-script immediate response messaging for maintenance service requests and text a photo of the responding technician to the resident.
Monitor staff and record calls to decrease liability and assist in staff development.
Develop customized weekly leasing, maintenance and courtesy call summary reports.
MRI Software’s CallMaX Answer is a property management call tracking service designed specifically for multifamily communities. Using the innovative speech recognition technology, callers can ask questions and get the information they want right away on a wide range of topics related to your community. Your leasing team will see these topics whether the caller leaves a message or not, turning a cold lead warm by utilizing a property management call center.
Use CallMaX Answer together with CallMaX Contact to easily share information with your multifamily community! Connect with your residents efficiently via text, call, email or even a live text chat to notify them of community events, weather alerts, security notices and more.