{"id":15736,"date":"2017-08-03T17:49:12","date_gmt":"2017-08-03T17:49:12","guid":{"rendered":"http:\/\/mrisoftware.wpengine.com\/?page_id=15736"},"modified":"2018-08-03T13:14:22","modified_gmt":"2018-08-03T17:14:22","slug":"partner-resources","status":"publish","type":"page","link":"https:\/\/www.mrisoftware.com\/nz\/partner-resources\/","title":{"rendered":"Partner Resources"},"content":{"rendered":"<p>Our Partners Matter<br \/>\nWe are here to constantly support our Partners, enabling them to fully utilize every aspect of our partnership. Marketing tools, Support Services, Sale Enablement, Certification details and Training information are available for each Partner to explore below.<\/p>\n<p>Please email <a href=\"mailto:PartnerConnect@mrisoftware.com\">PartnerConnect@mrisoftware.com<\/a> with general inquiries or <a href=\"mailto:PartnerEducation@mrisoftware.com\">PartnerEducation@mrisoftware.com<\/a> with training requests or certification questions.<\/p>\n<p><a href=\"\/partner-resources\/organization-charts\/\">View the Partner Connect Organization Chart.<\/a><br \/>\nPartner Training<br \/>\nTopics covered to enable your organization to understand and gain knowledge of products, tools, troubleshooting, and best practices, to successfully implement clients and compliment your product suite.<\/p>\n<p>Visit the MRI Partner Education site to view available eLearnings, live virtual trainings, recorded courses, product documentation, and certification exams if applicable.<br \/>\nPartner Tools<br \/>\nIn this section, you can find presentations from past events and MRI information that will equip you with the information you need as you have conversations with clients or prospects.<br \/>\nProduct Partner Certification<br \/>\nOur Product Partner Certification Program enhances our product partner\u2019s knowledge of the integration process, acquaints them with the MRI Software product, and enables a strong foundation for a successful product integration.<br \/>\nService Partner Certification<br \/>\nOur Service Partner Certification Program is designed to validate and demonstrate an individual\u2019s proficiency in MRI\u2019s solutions and technology, and provide an abundance of education opportunities and know-how to successfully implement, consult, and train our clients.<br \/>\nSales Resources<br \/>\nEmail <a href=\"mailto:PartnerConnect@mrisoftware.com\">PartnerConnect@mrisoftware.com<\/a> if you would like the most recent MRI Sales Organization Chart.<\/p>\n<p>Do you have a prospective client for our Sales team? Click the &#8220;Partner Lead Form&#8221; button below!<br \/>\nPartner Support<br \/>\nVisit the Partner Support page to get help articles on a variety of topics including Onboarding &#038; Setup, Payment Integration Setup, Design and Troubleshooting, Engaging Support.<br \/>\nPartner Marketing<br \/>\nBrand guidelines, marketing opportunities, IUC sponsorship and logos are located here.<br \/>\nMaintenance Window<br \/>\nThe scheduled maintenance window for the Partner Connect environment is a weekly planned outage when the latest updates are applied.<\/p>\n<p>The regular maintenance window for the Partner Connect environment occurs every Wednesday and Friday from 10:00 AM until 12:00 PM EST\/EDT (2:00 PM until 4:00 PM GMT).<br \/>\nTechnical<br \/>\nNew to Partner Connect and just beginning work on an integration with your product and one of MRI\u2019s? Email <a href=\"mailto:Partner.Engineering@mrisoftware.com\">Partner.Engineering@mrisoftware.com<\/a> and copy <a href=\"mailto:PartnerConnect@mrisoftware.com\">PartnerConnect@mrisoftware.com<\/a> with questions. <\/p>\n<p>Have questions about enhancing your existing, functional integration with MRI? Email <a href=\"mailto:Partner.Engineering@mrisoftware.com\">Partner.Engineering@mrisoftware.com<\/a>!<\/p>\n<p>Know what APIs you need applied? Open a support case in <a href=\"https:\/\/mymri.force.com\/ClientPortal\/login\">myMRI<\/a>!<\/p>\n<p>Are you having issues with the integration? Submit a support ticket in <a href=\"https:\/\/mymri.force.com\/ClientPortal\/login\">myMRI<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Partners Matter We are here to constantly support our Partners, enabling them to fully utilize every aspect of our partnership. Marketing tools, Support Services, Sale Enablement, Certification details and Training information are available for each Partner to explore below. Please email PartnerConnect@mrisoftware.com with general inquiries or PartnerEducation@mrisoftware.com with training requests or certification questions. View &hellip; <a class=\"mri-excerpt-more-l\" href=\"https:\/\/www.mrisoftware.com\/nz\/partner-resources\/\">Continued<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"rci-flex-template.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15736","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/pages\/15736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/comments?post=15736"}],"version-history":[{"count":0,"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/pages\/15736\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mrisoftware.com\/nz\/wp-json\/wp\/v2\/media?parent=15736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}