Education Services  |  Cleveland, OH, USA

Training Specialist

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Description

As a member of the Education Services Team, you will be responsible for defining, developing, coordinating, and delivering MRI Software training programs for clients, employees, and partners. The Education Services team ensures training effectiveness across the organization using our skills and knowledge of training methodology to craft compelling content. We are seeking an articulate, energetic, upbeat and inspirational individual with the ability to engage audiences across multiple regions, utilizing various methods to ensure successful delivery.

Key Responsibilities:

  • Conduct needs assessments to determine training and/or performance solutions.
  • Work with stakeholders and subject matter experts throughout the organization to understand business needs.
  • Develop, design, coordinate and deliver comprehensive training programs that include Instructor Led, Self-Guided, and Web Based Learning.
  • On-going instructional design and development of trainings for assigned areas along with organization wide as needed.
  • Manage, track and record development programs and participants in the Learning Management System and supporting systems.
Skills & Requirements
  • Bachelor’s Degree in Business, Training and Development, Education, HR, or a related field; or equivalent work experience in lieu of
  • 2+ years of hands-on, in-depth experience in Residential, Commercial, or Financial software or property management preferred.
  • Previous training experience in a professional business environment including instructional design, program design & development, and training technologies.
  • Ability to design, implement, coordinate and conduct training programs in a professional business environment.
  • Excellent verbal and written communication and presentation skills with an engaging demeanor commensurate with positive adult learning
  • Experience with Learning Management Systems and/or rapid eLearning tools such as Camtasia, Articulate Storyline, and/or Captivate preferred.
Company Overview

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 1800 team members to support our clients and their unique needs!

MRI Software is proud to be an Equal Employment Opportunity Employer.

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17000+

clients

10m

units

2.3m

leases

140+

partners

170+

countries