Information Technology  |  Cleveland, OH, USA

ServiceNow Systems Administrator

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MRI Software is seeking a Systems Administrator to join our Software-as-a-service (SaaS) team!  This individual will configure, implement and administer servers and related applications, specifically ServiceNow, to provide a responsive and consistent computing environment. Additionally, this individual will manage and maintain periodic (daily, weekly, monthly, annually) data backups for servers and storage devices. The ideal candidate will be able to troubleshoot components of systems relying on proven techniques for IT data center analysis and evaluation.

Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

Skills & Other Requirements
  • Associates Degree in Information Technology, Information Systems or relevant work experience preferred.
  • 5-7 years of system admin experience required.
  • 3-5 years administrating ServiceNow at enterprise or medium-sized business level.
  • Effectively collaborates with peers, cross-functional teams, team leaders and engineering to achieve end-to-end product and process quality.
  • Knowledge of Windows Server technologies, Active Directory, storage and backup devices, VMWare, Citrix and other solutions as necessary to fulfill job responsibilities.
  • Excellent time management, communication and organizational skills.
  • Experience with SAN technology and Linux is a plus.


Company Overview

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 1800 team members to support our clients and their unique needs!

MRI Software is proud to be an Equal Employment Opportunity employer.

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