MRI Software is seeking a Systems Administrator to join our team in Sydney, Australia! The Systems Administrator is responsible for configuring, maintaining and supporting MRI Applications in our SaaS environment.
RESPONSIBILITIES:
- Configure, implement, monitor and administer servers and related applications, including VMware and Citrix, to provide a responsive and consistent computing environment
- Install new software releases and system upgrades
- Create, update, audit and execute standard operating procedures as required
- Monitor, manage and resolve Tier 2 internal customer tickets
- Coordinates and schedules service with clients
- Engages and escalates to vendors for service restoration
- Troubleshoots components of systems relying on proven techniques for IT data center analysis and evaluation
- Manage and maintain periodic (e.g., daily, weekly, monthly, annual) data backups for servers, PCs and storage devices, including off-site storage of tape/disk media
- Provides region based leadership to Corp IT resources in help desk
- Provides summary reporting to Corp IT leadership for regional activities and challenges