Product Management  |  Cleveland, OH, USA

Sr. Director, Insurance

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Multifamily Insurance is a new addition to MRI’s ecosystem of innovative solutions.  The Sr. Director, Insurance will be responsible for the overall management and delivery of the Multifamily Insurance program. This team member will be expected to maintain compliance, liaise and drive solutions with our underwriting partner, oversee account management, and ensure successful performance of MRI’s growing program.  The initial focus will be on accelerating the existing program’s footprint within MRI’s client base while maintaining its current book of business, with a future vision of expanding our offering both domestically and into Australian, Canadian, and UK markets.

Candidate Value Proposition

  •  You will lead a vitally important part of MRI’s Residential Solutions strategy and P&L efforts.
  • Oversee a team dedicated to the launch, performance, and successful performance of Multifamily Insurance’s program.
  • Dedicated and established resources to accomplish your goals.
  • Ability to excel within an agile and performance-based culture, working alongside dedicated industry veterans with a heightened sense of urgency and accountability.

Above all else, the ideal candidate will demonstrate strong leadership traits in successfully executing on the vision of the business unit. Key traits include:

  • Ability to engage with senior level executives within the multifamily industry.
  • Ability to maintain insurance licensing for the company and the individual including ongoing education and certifications.
  • Ease in communicating value proposition, recovery benefits, and ancillary revenue driven by Multifamily Insurance.
  • Drive interoperability, efficiency improvements, and offering enhancements with our underwriting partner.


  • Thorough understanding of renters insurance ecosystem, life-cycle, and impact on multifamily operations.
  • Current or previous insurance licensure preferred.
  • Bachelor’s degree required; degree (Bachelor’s or Masters) in Business Administration preferred.
  • 10+ years of experience in insurance product offerings, operations, and the multifamily industry.
  • Experience working for a cloud-based ERP or related technology company.
Company Overview

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 1400 team members to support our clients and their unique needs!

MRI is proud to be an Equal Employment Opportunity employer.

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