Professional Services  |  London, UK

Solution Consultant – Logistics Software

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MRI Software is seeking a Solution Consultant to join our team in London! This role’s purpose is to provide consulting services to our range of customers on the RAM Intermodal suite of logistics software products. Our customers are global leaders in container operating, leasing and trading. This is a challenging and very varied role working as part of a global professional services team. Main responsibilities include:

  • Software Implementation:
    • Project manage the implementation of our suite of products at new customers
    • Provide functional consultancy through the implementation process
  • Business Analysis:
    • Gather customer requirements, analyse them and document the requirements for a varied audience
  • Account Management
    • Sell existing and new products into the current client base
    • Deal with customer issues/complaints
    • Provide functional consultancy/training to end users

MRI Software LLC is a leading provider of innovative software solutions for the global real estate and intermodal transport industry. MRI delivers a comprehensive and truly configurable solution, from property-level management and accounting to the most complex, long-range financial modeling and analytics for both the Intermodal and real estate markets. As a leading provider of software applications and hosted solutions, MRI leverages over 40 years of business experience to develop long-term successful relationships with its clients. Originally founded in Cleveland, Ohio, U.S.A., the company has offices in Toronto, London, Sydney, Singapore, and Hong Kong.

Skills & Requirements
  • At least 2 years’ experience working in a software consultancy role. This must involve working with a large enterprise system.
  • Degree-educated in an analytical subject
  • The ideal candidate must be a fast learner and have a proven aptitude for learning software.
  • Experience of problem solving, troubleshooting and fault-finding.
  • An understanding of the Intermodal Transport industry would be of benefit.

Based outside Cleveland, Ohio, MRI Software is a global company with offices in the United States, Canada, Australia, Hong Kong, Singapore, South Africa, New Zealand, and the United Kingdom. Technology has changed over the years, but we pride ourselves on staying true to the original vision of our founders.

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