Client Support  |  Denver, Colorado

Software Support Specialist

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Description

As a Software Support Specialist with the MRI Software Global Client Support team, you will have the opportunity to evaluate multifaceted software issues, engage with our global client base, and provide an outstanding client experience every day. In this position, you will be the main point of contact for a wide-ranging variety of financial and property management customers, assisting with a wide range of matters. MRI Software will rely on YOU to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.

Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

Skills/Requirements
  • Prior experience in customer service setting
  • Technical PC experience in a Windows environment preferred, but not required
  • Strong organization and time management skills
  • Ability to understand and articulate technical concepts and derive solutions
Summary

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, and Canada with over 1200 team members to support our clients and their unique needs!

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9000+

clients

8.3m

units

1.9m

leases

140+

partners

170+

countries