MRI Software is currently looking for a Graduate Software Support Agent. We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in the City of London, as a Support Agent that provides help desk services to a whole range of MRI software solutions.
As a Support Agent with the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our impressive client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and technical issues.
MRI Software will rely on YOU to listen to and empathise with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.