MRI Software is seeking a SaaS Systems Administrator to join our growing team in Bangalore, India! We are building a team of SaaS Systems Administrators to assist with the global SaaS services team.
RESPONSIBILITIES:
- Assist with the day to day operation and deployment of SaaS delivered services.
- Configure, maintain and support MRI applications using Microsoft Windows, SQL, Oracle, and other data center equipment in an environment requiring 24 X 7 uptime.
- Validate, correct, and maintain database backups.
- Install new software releases, patches and system upgrades.
- Manage and resolve monitoring and client escalations.
- Troubleshoot components of systems relying on proven techniques for IT data center analysis and evaluation.
- Follow change management procedures and maintain audit compliance.
- Create, update, audit and modify documentation as required.