Product Development  |  Remote USA  |  Full Time  |  Experienced

Product Owner

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The Payments Product Owner will be responsible for developing, launching and managing a suite of electronic payments and services that primarily serves MRI Software’s residential client base. This team member will partner with product management, product development, marketing, sales, customer service and other shared services to ensure execution of the overall product strategy. Delivering payments products to MRI’s North American residential client base is a short term goal, with a long term goal of expanding these payments products and services to other client segments and geographic markets.


• The Product Owner is responsible for maintaining and promoting the vision & strategy daily through interactions with development and cross-functional teams
• Maintain deep subject matter expertise for the payments product
• Own accountability for key payments initiatives within product management
• Develop best-in-class user experience and product roadmaps across all payment channel offerings
• Identify potential product expansion initiatives within the current expertise/product offerings and scope of work being performed to drive additional revenue
• Perform market- and user-related research, as needed, to grow and develop products
• Solicit feedback from customers and internal departments on how to improve our product offering and incorporate ideas into successful product development and launch initiatives
• Manage roadmaps in line with the business strategy and commercial objectives established by the company in accordance with release processes and company standards
• The Product Owner maintains the product backlog (incident reports and enhancement requests) and prioritizes the backlog.
• Prioritize work for the development team in conjunction with the development manager
• This position involves close interaction with product development, architects, product managers, support/services, partners and clients
• Maintain the product backlog and prioritization
• Develop and maintain user stories
• Perform card break down, define exit criteria, provide test case scenario input, PO acceptance and documentation approval
• Test coverage plan approval with assistance
• Ensure Product Development Team has clarity on the problem & business value of the solution
• Functional working relationship with Development Manager and Product Development Team to ensure clarity on the problem & business value of the solution
• Detailed understanding of user/compliance requirements
• Participate on and/or leads client working groups
• Provide cross-functional training/presentations and leads Knowledge Transfer sessions as needed

Knowledge and Skills:

• Extensive knowledge of the payments industry
• In-depth understanding of the payments process and payments landscape (merchants, brands, acquirers, gateways, third party providers, etc.)
• Extensive experience working with MS Office applications
• Strong analytical skills and attention to detail
• Strong and effective organizational skills
• Ability to effectively manage multiple work assignments and projects
• Ability to work well individually and within a cross functional team
• Effective time management & communication skills
• Experience working with Agile teams
• Experience with Jira preferred
• Knowledge of Gherkin helpful
• Experience with Crystal Reports and SQL queries a plus
• Multifamily residential or commercial and/or property marketing background is highly desired, either in the area of property management or software solution provider

Education (minimum requirements/equivalent):

• Bachelor’s Degree in Business, Finance, Accounting or MIS required
• 4+ years of experience in product management and expertise in the payments industry and significant knowledge of property management
• Experience bringing products to market with a detailed understanding of product management best practices
• Accredited ACH Professional or Agile Certifications preferred


Founded in 1971, MRI Software is a leading provider of innovative software platforms for the global real estate industry. MRI delivers comprehensive and truly configurable solutions, from property-level management and accounting to the most complex, long-range financial modeling and analytics for both commercial and multifamily real estate markets.
Headquartered in Cleveland, Ohio, MRI Software is a global company with offices in the United States, Canada, Australia, New Zealand, Hong Kong, Singapore, South Africa, and the United Kingdom. Technology has changed over the years, but we pride ourselves on staying true to the original vision of our founders.
MRI is proud to be an Equal Opportunity Employer

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