Facilities  |  London, UK  |  Full Time  |  Entry Level

Office Coordinator

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MRI Software offers enterprise software applications and hosted solutions that support real estate property owners, investors, and managers in operating their real estate property management businesses and maximizing the returns on their diverse global business portfolios. Our client base ranges from small- and mid-size property managers to Fortune 500 companies. 


Job Responsibilities: 

The Office Coordinator is responsible for handling the front office reception. This includes greeting clients, business partners, employees and visitors; managing their access to work areas and ensuring that the client area is maintained to a high standard.  


This position will represent the company in a positive way in every aspect of their position with the ability to provide superior customer service and ensure the efficient and smooth day-to-day operation of our London office. An organized, flexible, and service oriented individual will thrive in this energetic, rewarding and high-intensity environment and work with minimal supervision. 


Responsibilities include: 

General Office 

  • Greet visitors to the building providing support where needed  

  • Answer and direct phone calls 

  • Order office supplies 

  • Order catering and set up meeting facilities when requested  

  • Maintain Client area 

  • Sort and distribute mail 

  • Liaise with external contractors on maintenance issues  

  • Use a range of software, including but not limited to the Microsoft office applications to ensure the efficient running of the office  

  • Help set-up and run staff social events  

  • Provide additional support as required and directed by Facilities Manager 


Security and Health and Safety  

  • Act as first point of contact for all Health and Fire Safety emergencies, establishing the most efficient course of action and contacting the relevant services where necessary 

  • Aware of UK office Health and Safety practices and assist in ensuring Health and Safety standards are up-held  

  • Assist with security system access, monitoring and badge deployment 

  • Security conscious and able to respond appropriately based on situation at hand 


Skills Required: 

  • Skilled in juggling multiple tasks in a real-time environment 

  • Pragmatic approach to problem solving  

  • Proficient in MS Office at the intermediate level 

  • Works well under pressure  

  • Possesses a keen attention to detail and strong organizational skills 

  • Professional communication and customer service skills  

  • Works with minimal supervision 

  • Operates typical office equipment (computers, copiers, fax machines) 

  • Use a telephone switchboard and email efficiently 

  • Previous experience in a customer service role required

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