MRI Software is currently a Manager for our Internal Applications team in our global headquarters in Solon, OH! The Manager, Internal Applications will oversee the maintenance, design and development of the company’s CRM system (Salesforce.com). The Manager will coach and manage a team of Business Analysts and Developers who work together to meet the business needs of the company.
- Manage project requests from all teams throughout the company. Determine priority and schedule of requests per importance and overall company directives at any given time.
- Act as liaison and lead cross-functional forum to insure knowledge, processes and needs are met for successful systems integrations and understanding throughout the company.
- Develop training and knowledge transfer to Salesforce Power Users throughout the company to insure an increase in skill set and Salesforce experts throughout the company.
- Develop departmental metrics and implement tactical plans for achieving strategic initiatives
- Manage the use, interface and maintenance of all Internal Applications throughout the company.