Product Management  |  Dallas, Texas  |  Full Time  |  Vice President/Director

Director, Payment Analytics

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MRI Software is a leading provider of innovative real estate software applications and hosted solutions. From the day we opened our doors in 1971, we set out to build flexible, game-changing products.  Our comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses – from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. 

A global presence with local roots, MRI has offices in locations across North America, EMEA and APAC including Cleveland, Atlanta, Toronto, London, Newcastle, Cape Town, Sydney, and Bangalore. Not only that, but we also offer remote working opportunities around the globe! 

Amazing growth takes amazing employees. Start your journey to become a member of the MRI Pride today!


Gather data, structure data and drive actionable business insights.  Align and direct the management, development, and integration of data analytics and business intelligence necessary for supporting the mission, vision strategies, objectives, and goals of Payments Services.


Drive growth in the product portfolio and P&L through:

  • Organizes and assembles the technology, data, processes, human and financial resources necessary to address the current and future analytics needs of the business
  • Provides insights into:
  • Payment Product Operations (transaction success rates, chargeback performance, payment risk)
  • Commercial analytics around revenue maximization through various levers:
  • Pricing
  • GTM bundle formation
  • Pro-Active retention management
  • Understands that information and data are key business asset and operationalizes the application of data and information in order to deliver optimal business performance, through maximization of revenue and optimization of expense and risk
  • Responsible for driving departmental culture and promoting data-driven decision-making, consumer/client level analytics, marketing, and investment planning across the business
  • Collaborates cross functionally in the formulation of data-driven business decisions
  • Leads measurement framework development and defines the business KPIs
  • Stays informed and keeps up with the latest industry trends and best practices
  • Perform other duties as assigned


  • Excellent verbal and written communication skills
  • Extremely strong problem-solving and analytical skills
  • Ability to work effectively in a team environment with associates
  • Capability of effective planning and priority setting
  • Extensive knowledge of consumer-focused financial services/ payments and analytics practices
  • Advanced leadership skills. 5+ years management experience
  • 15 years’ experience
  • Bachelor’s Degree- Master’s Degree Preferred
  • OR equivalent combination of experience and education

The diversity of MRI’s employees is a tremendous asset. MRI is firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any discrimination or harassment of any kind. For us, that means being committed to a welcoming and inclusive work environment where employees reflect the diversity of people and perspectives in the world in which we live, work and play and building a team that makes all individuals feel respected, appreciated, and free to be (and bring to work) their best authentic selves because they belong in a place where they can thrive. It also means that MRI is committed to taking active steps to seek to make its industry at large more diverse, equitable, and inclusive as well.  In connection with this commitment, MRI is an Equal Opportunity Employer and maintains anti-harassment, anti-bullying, and other applicable policies.  

Our total rewards may include:  

  • 401K, which includes matching when eligible 
  • Health, Dental, and Vision Insurance Plan Options   
  • Paid Time Off, when eligible 
  • Flexi Fridays (knock 2.5 hours off of your day on a Friday 6 (six) times a year) 
  • Paid Holidays 
  • Tuition Reimbursement
  • Unique perks such as a wedding limo, giveaways, holiday-themed celebrations, service awards, and much more…
  • Variety of community engagement opportunities 

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