Marketing  |  Cleveland, OH, USA

Director of Brand Operations and Communications

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Description

The Director of Brand Operations and Communications is an innovative and inspirational storyteller who will be responsible for shaping MRI’s unique brand position and developing and executing strategic communications programs that drive business results and competitive differentiation. This dynamic leader will serve as a strategic partner and subject matter expert when it comes to all aspects of the MRI brand. Reporting to the Chief Marketing Officer, this role will oversee a multi-functional team with responsibility for Communications, Public Relations, and Visual Design to drive cohesion across all brand and media positioning and internal and external communications. The Director of Brand Operations and Communications will work collaboratively with senior leaders across the organization and peers in the global Marketing team to align brand messaging to target audiences and business objectives.

Responsibilities:

  • Create and implement strategic marketing communication plans to meet annual business objectives, including both internal and external communications
  • Oversee and manage internal communications strategy and plans from start to finish, as the go-to internal comms resource and liaison for all internal communications efforts
  • Oversee and manage external communications including public relations, industry analyst relations, and social media; manage strategic agency relationships
  • Work with Talent Management team on MRI’s corporate and employer brand strategy
  • Oversee M&A related communications & messaging strategy
  • Work to ensure brand consistency across all owned channels both internally and externally; be our most enthusiastic brand evangelist across the organization
  • Oversee efforts to design, develop and deliver new and creative material for marketing, product launch, and enhanced communication efforts – including graphical, written and video content.
  • Collaborate with peers in the global Marketing team and Product Management team to ensure aligned and consistent communications and branding
Skills & Other Requirements
  • Minimum of 10 years’ experience working in marketing functions and five years in a leadership position
  • Communications & brand strategy experience at a fast-paced, B2B SaaS company with progressive career growth
  • A track record of successful development of breakthrough thought leadership and communications programs. You can collaborate and manage a team as well as multiple projects (comfortable being a player-coach).
  • Experience in working with senior leaders of an organization, crafting communications strategies appropriate for their roles and personalities.
  • Strong people management capabilities that inspire, manage performance, and develop talent.
  • Strategic thinker with a proactive leadership style. Demonstrated ability to set priorities, drive decisions and get closure on recommendations and issues.
  • Proven ability to design and execute large-scale corporate marketing initiatives.
  • Ability to effectively influence both internal and external stakeholders across all levels of the organization.
  • Experience with creative and brand agencies, budgets, and negotiating contracts.
  • Exceptional writing, verbal communication skills, and an eye for design.

 

Company Overview

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide from offices across the United States, Canada, the United Kingdom, Ireland, South Africa, Australia, New Zealand, and India. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge. For more information, please visit mrisoftware.com.

MRI is proud to be an Equal Employment Opportunity employer.

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