TCAM, a MRI Software company, is seeking a Director, Loan Servicing to join our team in Washington, D.C.! We are looking for an experienced loan administrator to direct and help build a loan servicing program for a large public agency client. This position will be responsible for supervising loan servicing staff and a network of subcontractors to meet client expectations with respect to a large portfolio of residential and multifamily mortgages.
- Supervise day to day loan servicing activities, responsibilities and deliverables to meet client expectations
- Manage the work of a loan servicing staff and subcontractors to ensure efficiency and quality of client deliverables
- Coordinate the work of loan servicing staff and subcontractors with that of MRI and TCAM colleagues in the DC office and in other parts of the organization
- Maintain understanding of client programs, policies and procedures and knowledge of industry requirements and practices