Professional Services  |  Washington, DC

Director, Loan Servicing

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TCAM, a MRI Software company, is seeking a Director, Loan Servicing to join our team in Washington, D.C.! We are looking for an experienced loan administrator to direct and help build a loan servicing program for a large public agency client. This position will be responsible for supervising loan servicing staff and a network of subcontractors to meet client expectations with respect to a large portfolio of residential and multifamily mortgages.

Key Responsibilities:

  • Supervise day to day loan servicing activities, responsibilities and deliverables to meet client expectations
  • Manage the work of a loan servicing staff and subcontractors to ensure efficiency and quality of client deliverables
  • Coordinate the work of loan servicing staff and subcontractors with that of MRI and TCAM colleagues in the DC office and in other parts of the organization
  • Maintain understanding of client programs, policies and procedures and knowledge of industry requirements and practices
Skills & Requirements
  • Bachelor’s degree or equivalent
  • 3-5 years of loan servicing and/or subservicing experience
  • Community based organization lending or servicing experience a plus
  • Management/leadership experience
  • Proficiency with loan servicing technology
  • Excellent analytical and communication skills
  • Initiative in addressing problems and developing better ways to work

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, and Canada with over 1200 team members to support our clients and their unique needs!

TCAM provides asset management and advisory services to the organizations that provide capital to affordable housing, including investors, owners, and public agencies. TCAM’s work environment is fast-paced and dynamic as the client base continues to grow and services continue to evolve.  TCAM is part of MRI Software, the largest provider of software solutions to the affordable housing industry. Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

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