Client Support  |  Atlanta, Georgia  |  Intern  |  Entry Level

Client Support Intern

Apply Today
Description

Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

Client Support Interns will primarily assist with general support operational activities, learn to navigate Salesforce, and assist with live client support calls and cases.  As part of this program, intern will also be mentored by the Director of Client Support and have the opportunity to participate in the complete implementation process of new clients.

RESPONSIBILITIES:  
Assist Operations team with implementations and cleanup activities
Assist client support teams with client follow ups
Participate in the Script writing process 
Assist Music On Hold department with remote client equipment installation

 

 

Self-motivated and goal-oriented
Excellent verbal and written communication skills
Strong organization and time management skills
Knowledge and experience using Microsoft Office (Word, Excel, PowerPoint)
Completion of two years of college at an accredited university
Actively pursuing a bachelor’s degree or higher in Business, Accounting, Communication or Information Technology related field

Based outside Cleveland, Ohio, MRI Software is a global company with offices in the United States, Canada, Australia, New Zealand, Hong Kong, Singapore, South Africa, and the United Kingdom. Technology has changed over the years, but we pride ourselves on staying true to the original vision of our founders.

Select your region

17000+

Clients

16.1m

Units

3.3m

Leases

200+

Partners

170+

Countries