MRI is seeking a Client Success Manager to join us in our Global Headquarters in Solon, OH! As an MRI Client Success Manager you’ll never get bored with doing the same thing every day. You’ll be constantly challenged with new opportunities and new assignments.
Some of the typical tasks will include:
- Create and maintain business plans for maximizing the adoption and usage of our payments product
- Deal with customer issues/complaints
- Provide functional consultancy/training to end users
- Manage/Investigate high profile or complex support cases
- Provide Technical consultancy where required
- Assist with developing an online training course