Global Client Support  |  Atlanta, GA, USA

Client Manager

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Description

MRI Software is seeking a Client Manager for our Software Services team in Atlanta, GA! This individual will be the main and sole contact for various clients.  The Client Manager is responsible for providing support and professional services to clients, hosting conference calls, and aiding in any needs the client may have in regards to our software.

Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.

 

Skills and Requirements
  • Serve as point person for all client communications; including periodic update calls, training, & misc. requests.
  • Act as client liaison between Software Enabled Services and IT teams.
  • Provide software support for clients; including configuration, database maintenance, and database queries.
  • Identify opportunities to sell additional products and services, follow through on specification creation/enhancement designs, and testing
  • Bachelor’s Degree (Finance/Real Estate preferred).
  • 1-2 years of experience in a software services or customer relationship role.
  • Professional communication and customer service skills.
  • Excellent written and oral communication skills.
  • Strong Accounting knowledge and/or Real Estate Industry knowledge preferred.
Summary

Based outside Cleveland, Ohio, MRI Software is a global company with offices in the United States, Canada, Australia, Hong Kong, Singapore, South Africa, and the United Kingdom. Technology has changed over the years, but we pride ourselves on staying true to the original vision of our founders.

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9000+

clients

8.3m

units

1.9m

leases

140+

partners

170+

countries