{"id":25440,"date":"2019-03-07T09:00:00","date_gmt":"2019-03-07T13:00:00","guid":{"rendered":"https:\/\/www.mrisoftware.com\/au\/blog\/tenant-download-makes-payment-process-easier\/"},"modified":"2024-10-15T09:53:05","modified_gmt":"2024-10-14T22:53:05","slug":"tenant-download-makes-payment-process-easier","status":"publish","type":"post","link":"https:\/\/www.mrisoftware.com\/au\/blog\/tenant-download-makes-payment-process-easier\/","title":{"rendered":"How tenant download makes your payments process easier"},"content":{"rendered":"

This blog post relates to Rockend, one of our previous brands. For more information please <\/strong> read the press release<\/strong>.<\/a><\/p>\n

Processing tenant payments for receipting and reconciling can be a tedious task, and when you\u2019re dealing with\u00a0hundreds of tenancies it can be quite stressful.<\/p>\n

To help lighten the load,\u00a0we developed Tenant Download\u00a0<\/strong>– a dedicated tool within our property management software<\/a>, Property Tree<\/strong> that automates the receipting of payments for both residential and commercial tenancies, saving you heaps of time.<\/p>\n

How exactly, you ask?\u00a0 Let’s take a closer look.<\/p>\n

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1. It automates receipting of tenancy payments<\/h2>\n

Tenant Download automates receipting of tenant\u2019s payments – which includes rent, bond and invoices- depending on the configuration you have set up.\u00a0 It does this by matching payments found in your uploaded payment files to your tenants, using the Tenant ID.\u00a0 Tenant Download will also send receipts to tenants via email (if they are set to receive email receipts), completing the receipting process.<\/p>\n

2. It\u00a0automates reconciliation of tenant payments<\/h2>\n

In addition to automating receipts, Tenant Download also automatically reconciles the receipted credits in your bank reconciliation.\u00a0 If you\u2019re using the Auto Reconciliation feature in Property Tree, you will find that each payment credit needs to be clicked one at a time for it to be reconciled.\u00a0 Tenant Download, however, saves you from all the clicking by automatically reconciling all automatically receipted credits.\u00a0 All that\u2019s left for you to reconcile will be the manual receipts.<\/p>\n

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3. It\u00a0supports files from major banks and also 3rd party payment providers<\/h2>\n

Tenant Download accepts a wide range of payment file formats from a long list of banks and providers, so the file you downloaded from your preferred provider is likely supported.\u00a0 When configuring your Trust Accounts for Tenant Download, Property Tree will list all supported files available for a particular trust account, making it easier for you to choose which file type you want to process.<\/p>\n

You can check out a list of supported financial institutions at the time of writing on the knowledgebase<\/span>. Note that the file type is dictated by your bank or provider, so please check your file type with them and then confirm it is supported in Property Tree<\/a>.<\/p>\n

\u00a04. It saves time identifying issues with your transactions<\/h2>\n

Tenant Download will automatically produce a downloadable report of all tenant payment transactions once it\u2019s done processing all your files, including rejected credits.\u00a0 In the report, you can view the reason why a transaction cannot be automatically receipted and what recommended action you need to take to resolve it.\u00a0 \u00a0This is especially helpful when it comes to identifying credits that needs to be manually receipted – taking the guesswork out of the equation and saving you time.<\/p>\n

5. It’s a free feature that’s easy to set up and use<\/h2>\n

Tenant Download is a free feature that comes with your Property Tree subscription which means you can start using it straight away once your Trust Accounts has been configured – no activation or extra payment required!\u00a0 To help things go smoothly though, we recommend ensuring you have given your tenants a Tenancy ID to use when making their payments and\u00a0confirm\u00a0you\u2019ll be able to download supported payment files<\/a> from your bank or provider before using Tenant Download.<\/p>\n

To start using Tenant Download,<\/strong>\u00a0just go to\u00a0Configuration >\u00a0Company & Trust Details > Tenant Download as an Administrator, or checkout the knowledgebase<\/a> for more info.<\/p>\n","protected":false},"excerpt":{"rendered":"

This blog post relates to Rockend, one of our previous brands. For more information please read the press release.
\nProcessing tenant payments for receipting and reconciling can be a tedious task, and when you\u2019re dealing with\u00a0hundreds of tenancies it…<\/p>\n","protected":false},"author":13,"featured_media":25441,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[144],"tags":[],"class_list":["post-25440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/comments?post=25440"}],"version-history":[{"count":0,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25440\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media\/25441"}],"wp:attachment":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media?parent=25440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/categories?post=25440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/tags?post=25440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}