{"id":25408,"date":"2019-05-02T10:00:00","date_gmt":"2019-05-02T14:00:00","guid":{"rendered":"https:\/\/www.mrisoftware.com\/au\/blog\/7-reasons-to-start-using-property-tree-contacts-app\/"},"modified":"2020-07-20T10:41:25","modified_gmt":"2020-07-20T14:41:25","slug":"7-reasons-to-start-using-property-tree-contacts-app","status":"publish","type":"post","link":"https:\/\/www.mrisoftware.com\/au\/blog\/7-reasons-to-start-using-property-tree-contacts-app\/","title":{"rendered":"7 ways Property Tree Contacts App helps you work on the go"},"content":{"rendered":"<p><strong>This blog post relates to Rockend, one of our previous brands. For more information please <\/strong><a tabindex=\"-1\" title=\"https:\/\/mrisoftware.com\/news\/mri-software-acquires-qube-global-software-leading-uk-based-provider-property-facilities-management-solutions\/\" href=\"https:\/\/www.mrisoftware.com\/au\/news\/mri-software-acquires-rockend-property-strata-management-software-australia-new-zealand\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong> read the press release<\/strong>.<\/a><\/p>\n<p>Mobility is the name of the game in property management and\u00a0to be successful in the business, you have to be able to deliver\u00a0outstanding customer service wherever you might be.<\/p>\n<p><!--more--><\/p>\n<p>To help you do that and more, Rockend has developed the Property Tree Contacts App, which connects seamlessly with our<a href=\"https:\/\/www.mrisoftware.com\/au\/products\/property-tree\/\" target=\"_blank\" rel=\"noopener noreferrer\"> cloud-based property management software<\/a>, Property Tree. With the app, you can\u00a0access your contacts while you&#8217;re on the move\u00a0and provide fast and personalised service to your customers.<\/p>\n<p>At the heart of the Contacts app is its advanced Caller ID feature, but it also has many other functions that make it an indispensable tool for property managers. Let\u2019s take a look how the Property Tree Contacts app can help you work smarter and faster.<\/p>\n<ol style=\"font-size: 30px;\">\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Call, SMS and email your Property Tree contacts on the go <\/span><br \/>\n<span style=\"font-size: 16px; color: #464b4f;\"><span style=\"font-size: 16px; color: #464b4f;\">No need to choose between having two phones or manually storing business contacts on your personal mobile. Rather than manually adding contact info that quickly becomes outdated and fills up your personal contacts list, simply sync your Property Tree database with the app and all your contact information is readily available and up to date whenever and wherever you need it.<\/span><\/span>&nbsp;<\/li>\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Search for contacts easily<\/span><br \/>\n<span style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Contacts are categorised as owners, tenants and creditors so you can easily search and connect with whoever you\u2019re looking for. Remember\u00a0a property address but forget a contact&#8217;s name? Don\u2019t worry, property details include the contact information of both owners and tenants. Whichever way you want to search for a contact, the Property Tree Contacts\u00a0app will make sure you get connected in no time.<\/span><\/span>&nbsp;<\/li>\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Identify your Property Tree contacts as they call<\/span><br \/>\n<span style=\"font-size: 16px;\">Probably the most loved part of the app, and the one that is unique to Property Tree, is the caller ID feature.\u00a0 It matches incoming calls to your Property Tree account, not only identifying them by name, but also if they are an owner, tenant, or creditor. It will also display the property address that is associated with the caller, allowing you to better identify newer contacts that may have recently been added to your portfolio.\u00a0 P<\/span><span style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">rovide your customers with a more personalised service when answering\u00a0a call or responding via email and SMS.<\/span><\/span>&nbsp;<\/li>\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Access your portfolio anytime, anywhere<\/span><br \/>\n<span style=\"font-size: 16px;\">With Property Tree Contacts app, you will also be able to search for information from any property and view:<\/span><\/p>\n<ul style=\"font-size: 16px;\">\n<li><span style=\"font-size: 16px;\">Property address, which links to your phones Maps app so you can get directions to the address<\/span><\/li>\n<li><span style=\"font-size: 16px;\">Owner preferred contact name and contact details<\/span><\/li>\n<li><span style=\"font-size: 16px;\">Owner name with contact details<\/span><\/li>\n<li><span style=\"font-size: 16px;\">Tenancy primary contact and their contact details<\/span><\/li>\n<li><span style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Status of tenancy: vacating, vacated or moving in<\/span><\/span>&nbsp;<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\"><span style=\"color: #001b49;\"><span style=\"font-size: 30px;\">Enjoy real-time access to owners, tenants and creditors information<\/span><br \/>\n<span style=\"font-size: 16px; color: #464b4f;\">As new properties, owners, tenants and creditors are added in Property Tree, they are available to be synced with the Contacts app instantly.\u00a0With\u00a0just one click, you can rest assured that you are always accessing the most recent contact details from Property Tree.<\/span><\/span><\/span>&nbsp;<\/li>\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Fast and secure access<\/span><br \/>\n<span style=\"font-size: 16px;\">Log into the app quickly and securely using a user PIN, facial recognition or touch ID instead of a long username and password.\u00a0\u00a0Contacts aren\u2019t stored on the SIM Card and are only available to users that have access to Property Tree, and because they\u2019re required to re-authenticate themselves regularly, you know your data is always secure.\u00a0<\/span><\/li>\n<li style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Use it on any mobile device<\/span><br \/>\n<span style=\"font-size: 16px;\">The Property Tree Contacts app is\u00a0compatible\u00a0with both iOS and Android devices.\u00a0 Any Property Tree user with an active login can download the Contacts app for free in <a href=\"https:\/\/itunes.apple.com\/au\/app\/propertytree-contacts\/id1411155064?mt=8\" target=\"_blank\" rel=\"noopener noreferrer\">Apple Store<\/a> and <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rockend.contacts\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play<\/a> and start enjoying its features.<\/span><\/li>\n<\/ol>\n<h2 style=\"font-size: 30px;\"><span style=\"color: #001b49;\">Start using now<\/span><\/h2>\n<p>To start using Property Tree Mobile Contacts app, just download the app from the\u00a0<a href=\"https:\/\/itunes.apple.com\/au\/app\/propertytree-contacts\/id1411155064?mt=8\" target=\"_blank\" rel=\"noopener noreferrer\">Apple Store<\/a>\u00a0or\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rockend.contacts\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play<\/a>\u00a0and sync with your Property Tree account. Once the app is downloaded you will need to sync\u00a0the contacts in the settings of the app regularly to ensure the most recent information is in your app.<\/p>\n<p>For more information on the Property Tree Contacts app, just visit <a href=\"https:\/\/propertytree.elevio.help\/en\/articles\/92708\" target=\"_blank\" rel=\"noopener noreferrer\">the knowledgebase<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog post relates to Rockend, one of our previous brands. For more information please  read the press release.<br \/>\nMobility is the name of the game in property management and\u00a0to be successful in the business, you have to be able to deliver\u00a0outstandi&hellip;<\/p>\n","protected":false},"author":13,"featured_media":25409,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[144],"tags":[],"class_list":["post-25408","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/comments?post=25408"}],"version-history":[{"count":0,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25408\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media\/25409"}],"wp:attachment":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media?parent=25408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/categories?post=25408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/tags?post=25408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}