{"id":25403,"date":"2019-05-09T15:27:12","date_gmt":"2019-05-09T19:27:12","guid":{"rendered":"https:\/\/www.mrisoftware.com\/au\/blog\/3-reasons-why-you-should-check-out-the-knowledgebase\/"},"modified":"2020-07-20T10:41:24","modified_gmt":"2020-07-20T14:41:24","slug":"3-reasons-why-you-should-check-out-the-knowledgebase","status":"publish","type":"post","link":"https:\/\/www.mrisoftware.com\/au\/blog\/3-reasons-why-you-should-check-out-the-knowledgebase\/","title":{"rendered":"3 reasons why you should check out the Knowledgebase"},"content":{"rendered":"

This blog post relates to Rockend, one of our previous brands. For more information please <\/strong> read the press release<\/strong>.<\/a><\/p>\n

Providing excellent customer service\u00a0is\u00a0a priority at Rockend and a large part of\u00a0this is ensuring\u00a0that you are\u00a0getting the full benefits of your software. One of the ways we do this is by giving you access to the Knowledgebase – Rockend’s online library of articles, FAQs and videos covering everything you need to know about your software.<\/p>\n

<\/p>\n

About 3000 of our customers access the Knowledgebase every month and if you haven’t checked it out yet, here are just some of the reasons why you should start using it now:<\/p>\n

1. Upskill yourself<\/h2>\n

Want to master using Rockend software? Do it at your own pace, on your own schedule just by going to your software\u2019s Knowledgebase. Browse through thousands of articles that cover just about every topic on every area of your software, all aimed to\u00a0make use of\u00a0its full potential.<\/p>\n

2. Get support faster<\/h2>\n

We\u2019ve designed the Knowledgebase to be your own personal support tool. To date,\u00a0customers have found answers to\u00a011748 questions via the Property Tree Knowledgebase alone, and articles are regularly updated to ensure you get the right information every time. Getting the help you need is easy with its searchable library and user-friendly interface \u2013 no need to wait for someone to answer your call or email, everything you need is right at your fingertips.<\/p>\n

3. Easy access<\/h2>\n

The Knowledgebase is online for your convenience.\u00a0Access a wealth of resources at any time, wherever you are.\u00a0 And when we say easy access, we mean it: just go to your software’s Knowledgebase page and start browsing, no logins required.<\/p>\n

How to access\u00a0your Knowledgebase<\/h2>\n

For Property Tree users: go to https:\/\/propertytree.elevio.help\/en<\/a><\/p>\n

For Rest Professional, File Smart, Strata Master, head to http:\/\/kb.rockend.com<\/a><\/p>\n

\"KNOWLEDGEBASE<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

This blog post relates to Rockend, one of our previous brands. For more information please read the press release.
\nProviding excellent customer service\u00a0is\u00a0a priority at Rockend and a large part of\u00a0this is ensuring\u00a0that you are\u00a0getting the full benef…<\/p>\n","protected":false},"author":13,"featured_media":25405,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[144],"tags":[],"class_list":["post-25403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/comments?post=25403"}],"version-history":[{"count":0,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25403\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media\/25405"}],"wp:attachment":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media?parent=25403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/categories?post=25403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/tags?post=25403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}