{"id":25220,"date":"2020-03-19T09:42:25","date_gmt":"2020-03-19T13:42:25","guid":{"rendered":"https:\/\/www.mrisoftware.com\/au\/blog\/property-tree-client-story-investment-property-hotline\/"},"modified":"2020-07-20T10:33:38","modified_gmt":"2020-07-20T14:33:38","slug":"property-tree-client-story-investment-property-hotline","status":"publish","type":"post","link":"https:\/\/www.mrisoftware.com\/au\/blog\/property-tree-client-story-investment-property-hotline\/","title":{"rendered":"Property Tree Client Story: Tamara Dalziel of Investment Property Hotline"},"content":{"rendered":"<p><span class=\"TextRun SCXW14172371 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW14172371 BCX0\"><strong>This blog post relates to Rockend, one of our previous brands. For more information please <\/strong><a tabindex=\"-1\" title=\"https:\/\/mrisoftware.com\/news\/mri-software-acquires-qube-global-software-leading-uk-based-provider-property-facilities-management-solutions\/\" href=\"https:\/\/www.mrisoftware.com\/au\/news\/mri-software-acquires-rockend-property-strata-management-software-australia-new-zealand\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong> read the press release<\/strong>.<\/a><\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW14172371 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW14172371 BCX0\">Property management is a daily exercise of juggling tasks and shuffling between roles. It can get pretty exhausting for many. For Tamara Dalziel, Principal Licensee at Investment Property Hotline, it&#8217;s all about having the right mindset and the right <a href=\"https:\/\/www.mrisoftware.com\/au\/products\/property-tree\/\" target=\"_blank\" rel=\"noopener noreferrer\">property management software<\/a> to make things just that much easier.<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW14172371 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW14172371 BCX0\">She shares with us her experience using Property Tree and how it made her and her team more productive and efficient.<\/span><\/span><span class=\"EOP SCXW14172371 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><!--more--><\/p>\n<h2>Easy access whenever, wherever<\/h2>\n<p>&nbsp;<\/p>\n<div class=\"hs-responsive-embed-wrapper hs-responsive-embed\" style=\"width: 100%; height: auto; position: relative; overflow: hidden; padding: 0; max-width: 560px; max-height: 315px; min-width: 256px; margin: 0px auto; display: block;\">\n<div class=\"hs-responsive-embed-inner-wrapper\" style=\"position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.25%; margin: 0;\"><iframe loading=\"lazy\" class=\"hs-responsive-embed-iframe\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;\" src=\"\/\/www.youtube.com\/embed\/68fxaw7PnHg\" width=\"560\" height=\"315\" allowfullscreen=\"allowfullscreen\" data-service=\"youtube\"><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW111165887 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW111165887 BCX0\">Property Tree\u2019s cloud-based platform together with its mobile contacts app has made property management transactions easier for Tamara and her team. \u201cBeing able to access it wherever you are was one of the main things that sold me,\u201d says Tamara \u201cit&#8217;s always been a pain having to drive to the office or hopefully you\u2019ve got an owners contact details on your phone to be able to call them if an emergency happens.\u201d\u00a0<\/span><\/span><span class=\"EOP SCXW111165887 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>Automation that works<\/h2>\n<div class=\"hs-responsive-embed-wrapper hs-responsive-embed\" style=\"width: 100%; height: auto; position: relative; overflow: hidden; padding: 0; max-width: 560px; max-height: 315px; min-width: 256px; margin: 0px auto; display: block;\">\n<div class=\"hs-responsive-embed-inner-wrapper\" style=\"position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.25%; margin: 0;\"><iframe loading=\"lazy\" class=\"hs-responsive-embed-iframe\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;\" src=\"\/\/www.youtube.com\/embed\/37kyN38LH2s\" width=\"560\" height=\"315\" allowfullscreen=\"allowfullscreen\" data-service=\"youtube\"><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW222226476 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222226476 BCX0\">Managing arrears is just one of the many responsibilities of a property manager and for Tamara, Property Tree\u2019s automation has made arrears management a whole lot easier. \u201cThe way that it\u2019s automated \u2013 doing the downloads every morning whether you do it manually or whether you get the automatic, it\u2019s so much quicker. Every time I\u00a0<\/span><\/span><span class=\"TextRun SCXW222226476 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"AdvancedProofingIssue SCXW222226476 BCX0\">have to<\/span><\/span><span class=\"TextRun SCXW222226476 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222226476 BCX0\">\u00a0look up any arrears now and rent is the same way \u2013 it has really reduced that down now because it pretty much does that job for me, so that\u2019s really good.\u201d <\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW222226476 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222226476 BCX0\">Tamara added that Property Tree\u2019s automated features also allowed her to save on expenses that come with end-of-month processes.\u00a0 \u201cEnd-of-month and mid-month is so much quicker now \u2013 I don\u2019t have to print everything out, now I just email it all through to my auditor and that has saved a lot on printing costs and time.\u201d<\/span><\/span><span class=\"EOP SCXW222226476 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>Help within reach<\/h2>\n<p>&nbsp;<\/p>\n<div class=\"hs-responsive-embed-wrapper hs-responsive-embed\" style=\"width: 100%; height: auto; position: relative; overflow: hidden; padding: 0; max-width: 560px; max-height: 315px; min-width: 256px; margin: 0px auto; display: block;\">\n<div class=\"hs-responsive-embed-inner-wrapper\" style=\"position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.25%; margin: 0;\"><iframe loading=\"lazy\" class=\"hs-responsive-embed-iframe\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;\" src=\"\/\/www.youtube.com\/embed\/c0bK_1yHpgE\" width=\"560\" height=\"315\" allowfullscreen=\"allowfullscreen\" data-service=\"youtube\"><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW201266497 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201266497 BCX0\">Property Tree is backed by an award-winning support team so customers can get professional help and advice when they need it. But it also provides accessible solutions to common user related problems through its Knowledgebase. According to Tamara, \u201cI type in what I\u00a0<\/span><\/span><span class=\"TextRun SCXW201266497 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"ContextualSpellingAndGrammarError SCXW201266497 BCX0\">need<\/span><\/span><span class=\"TextRun SCXW201266497 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201266497 BCX0\">\u00a0and I\u2019ll be able to find it in there, and making the staff do that as well rather than ask me has been really good. I just always say have you looked at the help tab, and if they\u00a0<\/span><\/span><span class=\"TextRun SCXW201266497 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"ContextualSpellingAndGrammarError SCXW201266497 BCX0\">haven\u2019t<\/span><\/span><span class=\"TextRun SCXW201266497 BCX0\" lang=\"EN-AU\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201266497 BCX0\">\u00a0I just say I\u2019ll wait until you do and normally that solves the problem, so that\u2019s really good.\u201d<\/span><\/span><span class=\"EOP SCXW201266497 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>Work smart with Invoice Genius<\/h2>\n<p>&nbsp;<\/p>\n<div class=\"hs-responsive-embed-wrapper hs-responsive-embed\" style=\"width: 100%; height: auto; position: relative; overflow: hidden; padding: 0; max-width: 560px; max-height: 315px; min-width: 256px; margin: 0px auto; display: block;\">\n<div class=\"hs-responsive-embed-inner-wrapper\" style=\"position: relative; overflow: hidden; max-width: 100%; padding-bottom: 56.25%; margin: 0;\"><iframe loading=\"lazy\" class=\"hs-responsive-embed-iframe\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;\" src=\"\/\/www.youtube.com\/embed\/97UHM2_OiFI\" width=\"560\" height=\"315\" allowfullscreen=\"allowfullscreen\" data-service=\"youtube\"><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Invoice Genius is a Property Tree feature that always get the best of praises from customers because of how it just saves a significant amount of time in processing invoices. Tamara is no exception. \u201cEntering things through Invoice Genius was really great, it saves a heap of time \u2013 you can just scan it all through in bulk and get it out so quickly because we pay a lot of our owners rates and we have all different councils&#8230;and they all just go through in one hit &#8211; it&#8217;s so good.\u201d says Tamara.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">She also added that because of Invoice Genius she\u2019s also able to maximise her team\u2019s productivity when it comes to invoicing, \u201cI\u2019ve taken on that role that someone else (was doing), so I\u2019ve been able to put her onto something else and I\u2019m able to do that now because most of the work is done for me.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog post relates to Rockend, one of our previous brands. For more information please  read the press release.<br \/>\nProperty management is a daily exercise of juggling tasks and shuffling between roles. It can get pretty exhausting for many. For Tama&hellip;<\/p>\n","protected":false},"author":13,"featured_media":25221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[144],"tags":[],"class_list":["post-25220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/comments?post=25220"}],"version-history":[{"count":0,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/posts\/25220\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media\/25221"}],"wp:attachment":[{"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/media?parent=25220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/categories?post=25220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrisoftware.com\/au\/wp-json\/wp\/v2\/tags?post=25220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}