MRI Residential Management

A Fully Integrated Set of Offerings Designed to Support the Management of Multifamily Properties



Multifamily property management software

For more than 40 years, MRI has focused on providing software solutions that contribute to the success of residential real estate management organizations. Leveraging our nearly four decades of experience allows us to directly address and quickly respond to our customers’ ever-changing multifamily property management demands, resulting in robust solutions that can be molded and adapted to each customer’s unique business needs.

MRI’s multifamily suite of software solutions lets you effectively manage the entire real estate cycle, from online leasing and lead qualification to renewals and statement of deposit. All MRI solutions work together seamlessly to provide you with a consistent and accurate view of performance, allowing for more timely decisions. The MRI Residential Management property management solution also lets you establish and automate workflow process that cross organizational boundaries and even extend outside the enterprise to your vendors and partners.

Clearly, from making multi-million dollar investment decisions to even determining lease expirations, having access to accurate, real-time data is critical. But it doesn't stop there. The same information you use as the basis for your decisions will become a measuring stick against which you can compare your actual performance. Not only will this allow you to evaluate and refine your decisions, but it also will help you exercise greater control over your day-to-day management activities. You need a management tool to maximize income, increase occupancy, and streamline operations that helps you deliver the customer service your residents expect and deserve.

The Standard in Multifamily Property Management

With the MRI Residential Management solution, you benefit from a completely integrated system that seamlessly connects your strategic planning activities to daily management tasks and beyond to performance measurement:

Multifamily property management system

Prospect Management

Prompt your online apartment hunters to stop looking and start leasing from you! MRI’s VaultWare Apartment Reservation System gives you complete control over when, where, and how your available apartments are marketed online, and gives apartment hunters the critical ability to begin the leasing process when they’re most interested in living at your community.

Resident Management

MRI’s powerfully effective resident management solutions include a robust, fully-brandable resident portal that provides a secure website which allows you to deliver a superb online customer service experience to your residents. From viewing statements and account balances to paying rent and delivering lease renewals electronically, MRI Resident Connect gives your customers the online amenities that today’s constantly connected residents demand.

Operational Management

The MRI Residential Management solution offers support for nearly all of your real estate management functions, such as accounting and residential lease processing including billing, reporting, project management, and facility maintenance. The system is scalable, so it will grow with your business, making it easier for your staff to adjust on the fly as your portfolio grows. Automated processes and more efficient workflows mean you can expand your holdings without having to significantly increase headcount.

Performance Management

As you manage your properties with the MRI Residential Management solution, the data you capture along the way, such as information associated with expenses and income, can then be used to measure performance against projections. This allows you to easily determine the true return on your investments, while providing you with information that can help increase the accuracy of assumptions that support decisions you make in the future. The solution also offers a robust waterfall engine that not only can model different investment scenarios, but also can calculate waterfall returns and determine contributions and distributions.

Services and Support That Make a Difference

When you need support implementing or customizing your MRI solution, what better resource is there than MRI itself? The MRI Global Professional Services (GPS) team offers a consistent delivery experience, standardized work plans and templates, and a streamlined approach to help speed implementation and improve your time to value. Because of this, GPS is able to consistently deliver projects on budget and on time. All members of the GPS team have extensive experience with real estate software implementations. Additionally, if you want to learn more about how to use your MRI solution, GPS provides a variety of standardized and customizable training opportunities that include both classroom sessions and self-paced virtual learning.