You’ve made the right choice by investing in a great software product! Our Global Professional Services (GPS) are here to help you maximize your investment in our software. Our team blends knowledge, experience, tools, and a disciplined consulting approach and make sure you make the most of your software.
Our professional services team provides a complete line of consulting, technical, and educational offerings to help address your every need. Whether you are a brand new customer or a long-term client our solutions are designed to complement your requirements.
Not only are our solutions designed to fit your needs, but they are also designed to scale to the level needed to support your organization.
Solution Packages
Often used for new customer implementations. Our solution packages augment consulting with pre-configured solutions, techniques, and education to enable implementations to proceed quickly and at low cost.
Upgrades and Installation Offerings
Are you self-hosted or planning to implement MRI in your own data center? Are you planning to upgrade MRI to the latest release? Our Global Professional Services team has offerings designed to help you make your upgrade a smooth and easy process. Our upgrade offerings range from simple software-only-upgrades to comprehensive solutions that incorporate testing and training. Do you want to upgrade your existing server or move to a newer infrastructure? Global Professional Services can help you throughout the entire process from planning through to the migration to your new hardware.
GPS Factory
Our GPS team understands that costs can be an issue. One way we help control costs are by using our GPS Factory capabilities. With the GPS Factory we can do most of our consulting remotely out of our offices. This saves money and speeds delivery by eliminating the costs and time associated with travel.
Interfaces and Conversions
Global Professional Services can help you integrate other systems (internal or external) with MRI.
Are you a new client or an existing client expanding your portfolio? Our Global Professional Services team has developed offerings to make data conversions as easy as possible.
Did you know that MRI can be integrated with other systems? It may be easier than you think! In fact, our Global Professional Services team has already created many of the most frequently requested interfaces.
Customization Offerings
Using the MRI Application ToolKit suite of products, our Global Professional Services team can help you extend the functionality of standard product to address your company specific requirements. Whether it be a custom report, a custom table, or a unique bolt-on solution, our professionals have the experience, industry experience and the expertise to help you make the most of your software.
Our Global Professional Services team makes use of our Framework Methodology to deliver all solutions – including customized offerings.
Education Offerings
Your people are one of your organization’s greatest assets. Our Education Services team (a division of Global Professional Services) is committed to help your team make the most of your software.
Our Education Services offerings are designed to acocmmodate every MRI user you might encounter. For example, we have education programs for new employees, power users, accountants, property managers, and system adminstrators.
Our Education Services team understands the need to provide different ways to teach users. Our Education Services team offers a number of different training solutions including:
- Public traditional classroom based training
- Instructor led online
- Self-paced elearning
- Enterprise-wide elearning
- Hands-on Laboratory environments
- Private customized courses