Frequently Asked Questions

What does MRI Software do?

MRI Software builds accounting and business management software that allows property owners and managers to manage costs, share information, and report on their businesses to stakeholders. MRI’s Property Management applications are highly customizable and adaptable to existing business processes, driven by a robust accounting engine and an industry-leading set of real estate features and functionality.

Is MRI’s software right for my business?

A wide variety of businesses use MRI Software applications to manage their properties :  property owners and managers; commercial, multifamily and mixed-use developments; even organizations who need to meet sophisticated land management challenges. You can house MRI within your own IT infrastructure, or take advantage of a SaaS implementation.  To determine which MRI applications can meet your organization’s needs, please don’t hesitate to contact us, and let’s talk about how we can work together.

Do I have to have a sophisticated IT infrastructure to use MRI software?

Absolutely not! MRI’s applications are available on our award-winning SaaS platform; if you prefer to host an implementation in-house, we’ll be happy to work with you to determine the optimal hardware setup so that you can get the most out of your software.

Can MRI Software be used anywhere in the world?

MRI has clients in Europe, the Mid-East, Africa, Asia, Australia and New Zealand as well as Canada and Mexico. Our offices in the UK and Singapore provide services and support with local knowledge of the needs of clients in each individual area. 

What kind of product support do you offer?

MRI’s Global Client Support organization supports our clients comprehensively, by providing skill-based routing of requests and a variety of offerings to make sure we meet your needs within your budget.

What kind of implementation and professional services do you provide?

Our in-house consulting team applies decades of technology and industry knowledge to help you adapt your software to your operations on time and on budget, and realize enduring value from your investment as your business evolves.  Contact our Professional Services group (solutions@mrisoftware.com) to find out more about how we can help you achieve your goals.

How do MRI’s users network and influence the development process? 

The feedback our users provide is critical to making our products successful, so MRI has a variety of channels for engagement and collaboration with its users, including our International User Conference, workgroups on a variety of subjects, and self-run regional User Groups.  Additionally, our Online Community allows our users to submit ideas and discuss one another’s requests for enhancements.